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Jackson Kia - Service Center

Cocoa, FL

4.7
376 Reviews

376 Reviews of Jackson Kia - Service Center

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January 18, 2022

Shawn was very helpful during my maintenance! I will be back for the next oil change. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 20, 2022 -

Jackson Kia responded

We're so happy to hear this, Kim! Thanks for visiting Cocoa Kia. We look forward to seeing you again next time!

January 15, 2022

Shawn was respectful, Polite and Knowledgeable. The dealership was clean and we'll stocked with refreshments. I love that my car gets washed and vacuumed. More

by Ohappyday08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 18, 2022 -

Jackson Kia responded

Thank you for being a Cocoa Kia customer! We appreciate the wonderful feedback about your most recent visit and look forward to seeing you next time. Take care!

January 11, 2022

Shawn was very knowledgeable and friendly. Derek, the Courtesy driver Was accommodating and friendly. It even took less time than estimated! More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 11, 2022 -

Jackson Kia responded

Trish, we are so happy to hear that Shawn and Derek could take great care of you! Cocoa Kia values you!

January 08, 2022

Greatest service ever, I wouldn't take my car anywhere else. Thank you Shawn for such great care. More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Flanary
Jan 08, 2022 -

Gloria responded

Thank you Coco Kia for the great service and care.

Jan 11, 2022 -

Jackson Kia responded

Thank you for your confidence in the Cocoa Kia team, Gloria! We're grateful for your continued support and look forward to your next visit!

January 07, 2022

Prompt and courteous service was provided and the dealership is very clean. Service was quick and complimentary car wash and vacuum was provided. Very impressed! More

by Catrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 07, 2022 -

Jackson Kia responded

Thank you for visiting us here at Cocoa Kia! We appreciate your positive feedback and hope to see you again next time!

January 07, 2022

My experience with Cocoa Kia is the best experience I’ve had with any Kia dealership by far. My service advisor, Thomas was awesome. He kept me up to date with ETAs for parts and when my car would be fixed. More

by MeganC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 10, 2022 -

Jackson Kia responded

Thank you so much for the kind review, Megan! We're thrilled to hear Thomas provided you with such excellent service and we'll be sure to share your wonderful feedback with him. Thanks for visiting Cocoa Kia. We hope to see you again in the future!

January 03, 2022

Shawn was very helpful and professional. I bring my car for service to Cocoa Kia all the time and I am always very pleased with the service and everyone is always helpful. I recommend this dealership to ev More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 05, 2022 -

Jackson Kia responded

Thank you for your loyal business! We appreciate you trusting Shawn & the rest of the Cocoa Kia team with your vehicle's service needs and look forward to seeing you at your next visit!

December 31, 2021

The Service Department at Cocoa Kia has delivered once again ! Shawn went above and beyond (as usual) to communicate any issues and explained options / timeframes for each option so I could stay on track More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Flanery (not certain of spelling)
Dec 31, 2021 -

Anita responded

Please feel free to use my review on Dealer Rater. Thank you and Happiest of Holidays to all ! See you soon :)

Jan 04, 2022 -

Jackson Kia responded

Thank you so much for your kind review, Anita! We're truly grateful to have you as a Cocoa Kia customer and can't wait to share these wonderful comments with Shawn & the team. Take care and we'll see you at your next visit!

December 29, 2021

Shawn helped me with my KIA Soul when I drove in off I95. He was one of the friendliest, helpful service people I have ever had to deal with. It was holiday busy yet he never rushed me and made me feel as if More

by Lyndamarkewitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Flanary
Dec 29, 2021 -

Jackson Kia responded

Lynda, we are so happy to hear that Shawn could do such a great job for you! Cocoa Kia wishes you a happy new year too!

December 28, 2021

Richard was my service representative and he was very helpful and professional. He explained what was needed and cost More

by Nate.robinson4646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Service department
Dec 29, 2021 -

Jackson Kia responded

We appreciate you taking the time to leave Richard and the team such an amazing five-star review! It means so much that you trust Cocoa Kia to provide the best care for your vehicle and we look forward to seeing you next time! Thank you!

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