Jackson Kia - Service Center

First class service center! The people at the service center went the extra mile to diagnose and fix the ac problem in my car. The car even got washed! What a great experience The people at the service center went the extra mile to diagnose and fix the ac problem in my car. The car even got washed! What a great experience we had there. I will definitely be back and will recommend it to my friends. Thank you! More

Timely, friendly and knowledgeable staff Milton was able to give me, not only the info I needed on warranty information, but took the time to print it out - had gotten misinformation previous Milton was able to give me, not only the info I needed on warranty information, but took the time to print it out - had gotten misinformation previously from several other employees. The waiting area is comfortable and the hot coffee is a nice touch. Though I hate taking my car in for service, this experience was almost enjoyable! More

Awesome service I was cordially greeted and my car was taken care of immediately. I was regularly updated and the Service Manager even made sure my car was parked by I was cordially greeted and my car was taken care of immediately. I was regularly updated and the Service Manager even made sure my car was parked by the ramp so I didn’t have to use steps as he remembered I was a little fearful of the step down on my last visit. More

Treated wonderfully! Milton and team were amazing. Informative, courteous and got the job done. I was impressed that he was willing to work with me about repairs that I ne Milton and team were amazing. Informative, courteous and got the job done. I was impressed that he was willing to work with me about repairs that I needed done and helped reduce the cost. And on top of it, they washed my car! Very pleased and will definitely go back👍 More

Visit Fast and attentive service always. Straight forward answer for whatever you stopped by for and always in a timely manner. The gentleman who help us wa Fast and attentive service always. Straight forward answer for whatever you stopped by for and always in a timely manner. The gentleman who help us was great with time and expiation. Very pleasant experience. More

Smith Kia Service Department Over-Delivers I took my 2015 Optima to Smith Kia for its 20,000 Mile "checkup," to include oil change, oil filter, lube, tire rotation and wash. I had made a 2:00 a I took my 2015 Optima to Smith Kia for its 20,000 Mile "checkup," to include oil change, oil filter, lube, tire rotation and wash. I had made a 2:00 appointment and arrived about 15 minutes early. My service advisor, Matthew LeBlanc, said he'd have the car back to me by 3:00. So I waited in the comfortable waiting room, enjoyed a cup of fresh-brewed Brazilian coffee, ate a couple of small chocolate bars, and read the book I had brought along. The TV was playing softly in the background and there was only one other customer in the room, who was also reading. At just about 2:45 Matt came looking for me and said, "Your car is ready." Now! How often does THAT happen?! I had given him my coupon from the book of coupons that came with the car, and I asked him how much I owed. "Nothing!" Well. What more can I say? It was a totally satisfactory visit. More

Fast service Great work. Continue providing the excellent service, and I hope that Kia is around for a long time. Milton was great and I would recommend all my f Great work. Continue providing the excellent service, and I hope that Kia is around for a long time. Milton was great and I would recommend all my friends who own a Kia to come to Merritt Island for their fast & friendly service. More

Service Very professional in the Service Dept. My car was washed properly. Gary, the manager was very professional. I am looking forward to them moving to C Very professional in the Service Dept. My car was washed properly. Gary, the manager was very professional. I am looking forward to them moving to Cocoa. More

Oil Change Great service and friendly staff. I would definitely go there again for service. I also appreciated getting my car washed. Also, I didn't have an appo Great service and friendly staff. I would definitely go there again for service. I also appreciated getting my car washed. Also, I didn't have an appointment but they were able to accomodate me right away. More

First oil change went smooth Everything was great. Brandon greeted me when i drove up. He entered my service plan in since it was my first oil change since buying the car. I waite Everything was great. Brandon greeted me when i drove up. He entered my service plan in since it was my first oil change since buying the car. I waited in the lounge and visited with a couple of other customers. The errand was very relaxing. Brandon stopped in and updated me on everything and then when the car was ready he escorted my car. Very good service. More