Jackson Kia - Service Center

Everyone was professional and easy to work with. Nice waiting area snacks available was a nic touch . Nice waiting area snacks available was a nic touch . More

My encounter was professional but very friendly. My car was finished almost to the minute that I was told. I also got a diagnostic report that told me exactly what I would be needing. Good Job!! My car was finished almost to the minute that I was told. I also got a diagnostic report that told me exactly what I would be needing. Good Job!! More

I was disappointed in the amount of time I had to spend at the dealership. This was the second time I came in for a recall issue. Apparently, your servers in California went down again and I ended up sitt at the dealership. This was the second time I came in for a recall issue. Apparently, your servers in California went down again and I ended up sitting there for four hours. The first time, someone from the dealership drove me home and then picked me up later. Not so this time. I was not a happy camper. More

I had great service, David took the time to answer all my questions and was very personable!’ questions and was very personable!’ More

Service was very good at Jackson Kia and Thomas was great on timely communication and follow up.Help me out with rental car etc. However, it took 10 months to figure it out what was wrong with Sorento great on timely communication and follow up.Help me out with rental car etc. However, it took 10 months to figure it out what was wrong with Sorento Hybrid " refill coolant invertor" issue was keep popping up on dash board.. First I was told it was software issue then found out that some part needed to be change.and lucky me , my car was the first one the issue was taken care of..Obviously Multi billion dollar company KIA head quarter/engineers could not figure it out and support the Kia dealerships. So Jackson Kia service was great BUT KIA headquarter support was not so good. More

Thomas is very helpful. My brother passed away and I need an oil change and he got me in first thing in the morning and got me out in an hour. Which was very helpful. I thi My brother passed away and I need an oil change and he got me in first thing in the morning and got me out in an hour. Which was very helpful. I think the whole service department is very nice I spoke to a couple people. More

The dealership was very clean on the outside and the insured. The service I got that day was great and expedient. insured. The service I got that day was great and expedient. More

great service and even better people I got in and out in a jiffy Awsome job in a jiffy Awsome job More

Never a disappointment when you have Thomas working the service center. You need more people like him. service center. You need more people like him. More

For one thing they were closer than the other dealership and I like that. They were friendly funny and kept me up to date on everything that was going on with my car. I even like the snacks. and I like that. They were friendly funny and kept me up to date on everything that was going on with my car. I even like the snacks. More