Jacksonville Kia

Very pleasant and fast The experience was pleasant and fast. The waiting room was clean and welcoming fast. The waiting room was clean and welcoming More

Chevy was great! He got us out the door in no time and we purchased exactly what we went there for! He got us out the door in no time and we purchased exactly what we went there for! More

Overall great experience. Julian was polite and courteous and very knowledgeable about the vehicle we were purchasing. Julian also went the extra mile to ensure my wife unders Julian was polite and courteous and very knowledgeable about the vehicle we were purchasing. Julian also went the extra mile to ensure my wife understood all the new technology in her vehicle. More

Best customer service I have had in a very long time. She was very kind and very knowledgeable and thorough She was very kind and very knowledgeable and thorough More

Brought my car in for an oil change in a recall service and they actually fixed a second recall I didn’t even know about and they actually fixed a second recall I didn’t even know about More

Jacksonville KIA has a great service station with a nice waiting area for customers. Their staff is always kind and very helpful. waiting area for customers. Their staff is always kind and very helpful. More

Rating of 4/10 Arrived at 7:20 and saw employees in the Service Department and tried to enter and door was locked. Service Department doesn't open until 7:30 but rather than letting me in and talking the Service Department and tried to enter and door was locked. Service Department doesn't open until 7:30 but rather than letting me in and talking to me like you would a friend or family member that shows up early for a party, I was left outside. Invite me in for coffee, talk sports and then start work at 7:30. Treat customers as friends and family. I have never been to a dealership where a service was scheduled and then completed without a complimentary car wash being done afterwards. 4/10 is in accurate rating of my experience More

Excellent They went above and beyond to help out Now this survey is getting annoying survey is getting annoying More

Everyone was super professional and was in contact with me all the time and kept me informed of the status of my car me all the time and kept me informed of the status of my car More

Very attentive and friendly. Felt honest and on the same team. Would buy from them again. Felt honest and on the same team. Would buy from them again. More