Jacksonville Kia

Great experience. This was our third vehicle from this dealership. No more information to add. This was our third vehicle from this dealership. No more information to add. More

Dealership was clean, efficient and kept me updated on all maintenance requirements and recalls. Very professional. all maintenance requirements and recalls. Very professional. More

I had to go in 4 times for the same issue. That was upsetting. But after the 2d time, Chris was supportive in resolving. Many kudos to Chris. Warning - this place has.a horrendous poorly desig That was upsetting. But after the 2d time, Chris was supportive in resolving. Many kudos to Chris. Warning - this place has.a horrendous poorly designed Automated system, anytime you call - so you never reach a person, and it fails to generate call back requests, so you end up waiting and waiting, then going in person. Management needs to fix it or replace it. More

Got new tires mounted, balanced and alignment. There was an issue after the fact , but it was corrected promptly. There was an issue after the fact , but it was corrected promptly. More

Awesome experience with Great ! !!! Customer Service !!!!! I would recommend Capital Kia to all my family and friends !!! Customer Service !!!!! I would recommend Capital Kia to all my family and friends More

Everything went well. Spent the time talking to sales about a new Sportage Very comfortable waiting room. Spent the time talking to sales about a new Sportage Very comfortable waiting room. More

They were expedient and very professional. As well as courteous, made sure I had transportation and I arrived a t right at 6 and they took in my vehicle and got my information, in which I know As well as courteous, made sure I had transportation and I arrived a t right at 6 and they took in my vehicle and got my information, in which I know they didn't have to do. I sincerely appreciate that. More

The service was done in a timely manner. The service people were polite and professional.l will be back for next service. The service people were polite and professional.l will be back for next service. More

Great professionalism, amazing at explaining specs and differences between trims of the car I purchased. Did not hesitate to find me exactly what I wanted in the color I wanted. Helped me throughout the w differences between trims of the car I purchased. Did not hesitate to find me exactly what I wanted in the color I wanted. Helped me throughout the whole process and made it less stressful than I thought it would be. Upon purchase he even brought out the pretty bow??. More

Precious was very professional and kind. Very knowledgeable of every aspect of her job. My experience with Kia of Jacksonville was suburb. Will recommend others to this establishment. Very knowledgeable of every aspect of her job. My experience with Kia of Jacksonville was suburb. Will recommend others to this establishment. More