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Jacobs Mitsubishi Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
117 Reviews
Call Service Center (888) 431-0551

117 Reviews of Jacobs Mitsubishi Wesley Chapel - Service Center

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December 04, 2023

I'm a bit disappointed with the lack of attention to my issues upon my last two visits here. Unfortunately, I didn't realize that all of my concerns were not resolved until days after my visit. More

by tgreen6755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of service department managers.
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November 03, 2023

Chris has exceptional customer service skills. He is responsive, knowledgeable and communicative about the needs of my car. More

by eknoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 03, 2023 -

Jacobs Mitsubishi Wesley Chapel responded

Thank you so much for the excellent marks! We are very happy that Chris gave you such an excellent experience :)

October 19, 2023

Service Advisor Chris Diaz went out and beyond. Excellent Customer Service highly recommended. Customer área was top notch. More

by chpescetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Diaz
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Oct 19, 2023 -

chpescetto responded

Chris Diaz, an excellent employee, a good advisor, gave me good recommendations for my vehicle. I am satisfied with his attention, very professional.

October 19, 2023

The service given by Chris Diaz was exceptional, he was very professional and kind. He kept me informed of the process while I waited for my car to get service. I was truly impressed with the service, I wi More

by guadalupe.ibarra32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diaz, Chris
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October 13, 2023

So helpful! !! Wonderful service! HIGHLY RECOMMEND! I will be using them for all of my service needs! More

by leslie.zenon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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October 09, 2023

The service writer was very attentive and updated me on the work that was getting completed. They did a great job, I would definitely buy another car from this dealership. More

by winnamy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hill, Emiliano Serrano
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October 03, 2023

Excellent service and very friendly stuff, we definitely taking our cars at this dealer for services. More

by JOSELUISHERE4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Diaz from service department
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September 25, 2023

Above my expectations! Thank you for the car wash and customer service I appreciate it. More

by YOLETTEWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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September 14, 2023

Great facility … never have to wait long for my car when it’s being serviced . Everyone is very friendly .. More

by HOUNDMOM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Diaz , service dept
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September 12, 2023

Don’t be fooled by the friendly conversation and stay sharp. Read all the fine print and double check all the numbers as what is being said doesn’t always reflect on paper… More

by creiger
Recommend Dealer
No
Employees Worked With
Archie Adams
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