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Jacobs Motors

Bradenton, FL

Overview
Employees
Reviews
4.0
1,314 Reviews
At Jacobs Motors Bradenton, we're not just selling vehicles – we're delivering exceptional automotive experiences. Our mission is to provide quality vehicles from top brands, outstanding service, and comprehensive warranty options to every customer. With nearly two decades of automotive excellence behind us, we bring unmatched expertise to serving your transportation needs.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

December 08, 2022

From the moment I arrived Nicholas took excellent care of me. He was attentive, professional and extremely communicative. He answered many of my questions, and if he didn’t know he found answers and got righ More

by aprimavista11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Whoever completed my paperwork. He did not give me a business card. , Nicholas (Nick) Acuna, Eric Stengel
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Dec 09, 2022 -

Jacobs Motors responded

Dear aprimavista11, First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton location. We rely heavily on your valuable feedback for quality control. We are thrilled to hear that you enjoyed your experience with Nicholas and that he was attentive, professional, and extremely communicative, also that he exhibited incredible work ethics. That is what we love to hear! We hope he made you feel at home during your visit. However, it is disappointing to hear that you are unhappy with your experience in finance. According to Auto Trader and Edmunds, the average amount of time it takes to purchase a car is six hours. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our policies and procedures to better accommodate our customers. Your concerns are very important to us, and we would like to address them with you personally. There is always an investigation for every matter we see published. Once our investigation is complete, a member of our Management Team will be reaching out to you to follow up with you and discuss, in more detail, your experience in finance. In the event they are unable to reach you, please contact them at customerservice@offleaseonly.com. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty-five years, that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns while assisting you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

December 08, 2022

Jake was awesome! Very personable attentive kind and provide a great customer service. I will see him again on my next purchase from off lease only. More

by Edsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Goldberg, Anne Cutmore, Todd Litwin, Jacob (Jake) Jarbo
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Dec 08, 2022 -

Jacobs Motors responded

Dear Edsky, Hearing that you had a 5-STAR car buying experience with Jake is the best thing we could hope for! Your satisfaction and your business mean a lot to us. We look forward to assisting you again in the future. Thank you for choosing Off Lease Only Bradenton. Your Off Lease Only Customer Care Team – Al

December 06, 2022

I was looking for a particular car and thought I found it at this dealership. Fortunate for me I discovered that the vehicle was not as advertise before I sign the purchase agreement. Unfortunately I found o More

by picoach
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Watts Waddington
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Dec 09, 2022 -

Jacobs Motors responded

Dear picoach, We are sorry to hear that your experience did not meet your expectations. Your concerns are very important to us, and we would like to address them with you personally. There is an investigation for every matter we see published. During our initial investigation, it was discovered that you were interested in a 4-wheel drive vehicle, but the one you decided on was not advertised as a 4-wheel drive. It can be an easy oversight to make, especially when looking at more than one vehicle at a time. Once our investigation is complete, a member of our Management Team will be reaching out to you to follow up with you and discuss the status of the refund you referred to. In the event they are unable to reach you, please contact them at customerservice@offleaseonly.com. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton location. We rely heavily on your valuable feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty-five years, that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns while assisting you in any way possible. Respectfully, Your Customer Care Team Member - Sharon

December 04, 2022

Thank you for an extremely seamless transaction. I appreciate the ease of the entire experience. More

by kimb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne, Anne Cutmore, Jeremy Hrisca, Nicholas (Nick) Acuna, Watts Waddington
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Dec 04, 2022 -

Jacobs Motors responded

Dear kimb, Thank you very much for your 5-Star review! We certainly appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that your car buying experience with us was an extremely seamless transaction. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only Bradenton as your used car destination! Your Off Lease Only Customer Care Team – Al

December 03, 2022

Jake was great guy to work with! Hmm on the other hand I gave you a 4star because of Blake the finance guy! Seems like he needs a job change or vacay More

by GFletch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Goldberg, Blake Lee Vantrees, Jacob (Jake) Jarbo
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December 03, 2022

Everything was awesome with one minor exception. Limited to 15 minute test drive. No time to get on highway to see how it rides at highway speed. Other than that, it was outstanding. People were exc More

by Bwork859
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas (Nick) Acuna
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December 01, 2022

They made purchasing our vehicle an easy & smooth process! Everyone was so friendly as well! Definitely recommend! More

by Elischck418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Jeremy Hrisca, Geovanny Rodriguez
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Dec 01, 2022 -

Jacobs Motors responded

Dear Elischck418, Thank you so much for taking the time to write a review and rate your experience with our team at Off Lease Only Bradenton. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. Our founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best no haggle price with minimal stress. Thank you for choosing Off Lease Only Bradenton as your used car destination! Your Off Lease Only Customer Care Team – Al

November 30, 2022

nick was a great salesman and made the experience super stress less and easy would Recommend nick and this dealership to any of my friends or family! More

by Saustin031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas (Nick) Acuna
Report | Print
Nov 30, 2022 -

Jacobs Motors responded

Dear Saustin031, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to family and friends as well. We could not ask for nicer feedback and thank you for taking the time to share it! We rely heavily on your input. We love hearing from you and knowing that you enjoyed a stress free sales experience with Nick. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

November 21, 2022

Second purchase from this location, worked with Nick on this one! Great selection no pressure just a great experience. Found what I wanted drove it and was out the door in no time with my new car! Nick in More

by rmorey02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earnie, Nicholas (Nick) Acuna
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Nov 22, 2022 -

Jacobs Motors responded

Dear rmorey02, Thank you very much for being a loyal Off Lease Only customer! We certainly appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed another great car buying experience with us, and that Nick and Ernest were very helpful in that process. We hope you felt like part of the family during your visit! Thank you for your loyal business and for choosing Off Lease Only Bradenton as your used car destination! Your Off Lease Only Customer Care Team - Al

November 21, 2022

Greeted @ door immediately. Asked if had appointment. We did not. However, immediately sent a supervisor to help us. Asked what we were interested in & introduced us to a salesm More

by cherryleepotter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeison Miranda, Todd Litwin, Juan Palacios, Jeremy Hrisca, Vicente (Vinny) Cossio, Geovanny Rodriguez
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Nov 21, 2022 -

Jacobs Motors responded

Dear cherryleepotter, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! We love hearing from you and knowing that you enjoyed your car buying experience with Geovanny and the team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

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