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Jaguar Anaheim Hills Certified Pre-Owned & Service
Anaheim Hills, CA
167 Reviews
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Showing 167 reviews
August 14, 2015
Very professional, funny and courteous My wife and I just took delivery of our fist Range Rover Supercharged, I have to thank the sales manager Mr. Luis De La Torre who made the is an excel My wife and I just took delivery of our fist Range Rover Supercharged, I have to thank the sales manager Mr. Luis De La Torre who made the is an excellent, funny and very professional person to work when it comes to purchase a new vehicle; I would totally recommend the Land Rover of Anaheim Hills for your fist or your second vehicle. More
by JZUN
Employees Worked With
Luis de La Torre
August 01, 2015
Great Service I would like to thank Jay Kaufman!! He has been taking care of us for years now. Jay has been an exceptional service manager who puts us first. I a I would like to thank Jay Kaufman!! He has been taking care of us for years now. Jay has been an exceptional service manager who puts us first. I appreciate the level of service and would recommend LRJAH to anyone. Thanks Again More
by Juztn24
Employees Worked With
Jay Kaufman
July 24, 2015
engine water leak Brought my Jaguar in for an engine water leak. Was kept informed of the trouble shooting by Jay. When diagnosis was completed was informed of the r Brought my Jaguar in for an engine water leak. Was kept informed of the trouble shooting by Jay. When diagnosis was completed was informed of the results and the cost to replace the water pump. Car was ready as promised and had been washed too. More
by Kathy
Employees Worked With
Jay Kaufman
July 09, 2015
Courteous, efficient, very professional. Great service department with Jay. Very accommodating, even with last minute request. Professional, prompt and courteous. Never any surprises. Very Great service department with Jay. Very accommodating, even with last minute request. Professional, prompt and courteous. Never any surprises. Very satisfied. First rate in every way. More
by Jhallen
Employees Worked With
Jay Kaufman
March 23, 2015
Outstanding!!! I cannot say enough about this dealership and their employees. One employee after another has done an outstanding job in making sure that I am happy a I cannot say enough about this dealership and their employees. One employee after another has done an outstanding job in making sure that I am happy and satisfied with the service and or the various experiences that have been had of being their client. First off, Jay Kaufman has been a joy to me and my family. Has been helpful in every way possible to make sure that I have a pleasant experience at the dealership. John Totaro (Used Car Salesman) I would highly recommend to anyone wanting to purchase a used vehicle. Mahal Lanik has been such a dear to help me through the financial process of purchasing my first vehicle. Lastly but not least of these is Zach Pietron has been so kind and courteous to me to make sure that I am always happy when I leave. All of these employees of the dealership have gone above and beyond the call of duty to take care of and address any needs or concerns that I have. I also think very highly of all these people because after all the people are what makes a great dealership and this one most certainly is. More
by integrity29
Employees Worked With
Angie Lanik, Jay Kaufman, Zack Pietron
October 04, 2014
110%, responsive, and nice John comes across as a down-to-earth guy and during my recent experience getting a new car, he was responsive but not overbearing. With Robby placing John comes across as a down-to-earth guy and during my recent experience getting a new car, he was responsive but not overbearing. With Robby placing the necessary calls, John was able to make the transaction we ultimately did go through when others were not. And that's key. I'm glad I have gotten to know John, as I now know someone at JLR that I can refer my friends to as someone who gives 110%, is responsive, and is a nice guy. More
by Kiakhuac
Employees Worked With
John Totaro, Angie Lanik, Robby Ellis
September 12, 2014
Home Sweet Home I normally do not do reviews - except for exceptional experiences and exceptional people. In this particular case, it is both. I am always at ease at I normally do not do reviews - except for exceptional experiences and exceptional people. In this particular case, it is both. I am always at ease at this dealership, mainly because I have the best service advisor - EVER - Jay Kaufman!!!! Also, all the staff has been wonderful as well. I am so thankful to have this dealership to go to. Strongly recommend Jay Kaufman / Service Advisor and Jaguar LandRover of Anaheim Hills. More
by integrity29
Employees Worked With
John Totaro, Angie Lanik & others., Jay Kaufman, Zack Pietron
August 15, 2014
2015 Jaguar F Type R Coupe Experience It was a rather simple and pleasurable purchase process. I decided to stop by and see the new F Type Coupe and within 15 minutes after being cordiall It was a rather simple and pleasurable purchase process. I decided to stop by and see the new F Type Coupe and within 15 minutes after being cordially received by Vadim (Sales), I was in the car ripping it thru the gears. Jaguar has really stepped up their game with chassis and powerplant (550hp) and Anaheim Hills Jag LR matched it with their service, process, and pricing. The General Sales Manager was kind of enough to invite me into his office and personally discuss pricing and other options. The best part of the dealer service was that they didn't have the car I wanted (color and options) so they located exactly what I wanted and had it flat bedded in immediately. The purchase process was simple and quick and the delivery was spot on. The post sale followup was timely and not over intrusive as well. The dealership offers free car washes to any of their patrons who buy or lease a car and I have used this service often since I secured this amazing car about one month ago. More
by slumdogthousandaire
Employees Worked With
Khalid Omar, Angie Lanik
January 30, 2014
The Service Manager, Jay Kaufman, is exceptional. His follow up and attention to the details are the reason I continue to go to this dealership. He sends emails and calls to keep me informed. Jay makes c follow up and attention to the details are the reason I continue to go to this dealership. He sends emails and calls to keep me informed. Jay makes certain that the work is completed to my satisfaction and there is never a concern that they will stand by the repairs. More
by Teresakline
Employees Worked With
Jay Kaufman
January 29, 2014
My Wife and I visited on a Sunday (1-26-2014) evening to look at a 2006 Lexus rx 400h we saw in Auto Trader. Price was going for $16,950. With tax and fees this price was a little out of our range of budg look at a 2006 Lexus rx 400h we saw in Auto Trader. Price was going for $16,950. With tax and fees this price was a little out of our range of budget. We negotiated and got it down to $17,600 with tax and fees. We needed $17,000. I was waiting for the salesman Greg to call back the next day to see if there was any chance for the $17,000. Tuesday, I got a email saying 17,300 and if we were willing to make the deal. As it was not what we were ready to make a deal with we were ready to make it anyways. As I was looking for other cars on Auto trader only 48 hrs after being at this dealership and spending time to negotiate on Sunday I see the same car at now at a reduced price at $15,495. $1495 less. So I call to come in a buy but with another salesman, in which I know now I could buy for less than $17,000 with tax and fees. As I'm talking to him he says someone else is currently looking at it and that he would call me back if sold. Of course it sold. In short I found out they sold the car for $16,200. Much less than what I was willing to buy it for. I'm not bitter that I lost opportunity for this car but more upset at the professionalism and lack of knowledge it was for a sale to go and not give me a call to let me know price was reduced by $1495. I will never make a deal here again. Also to let you know. On there website there is a opportunity to do a live chat. DON'T DO IT. You are talking to a computer, not a live person. Takes them forever to get back to you. Chat names are fake names. More
by haskell5
Employees Worked With
other salesman I care not to disclose, Greg Suzuki
