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Jaguar Anaheim Hills Certified Pre-Owned & Service

Anaheim Hills, CA

4.5
166 Reviews

5401 East La Palma Ave

Anaheim Hills, CA

92807

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Showing 166 reviews

March 19, 2020

George the Service Advisor saved what was turning into a horrible experience. Your Management needs to become Customer focused. I have never run into such a poor system for ensuring a loaner car was availab More

by rsmallwood
Recommend Dealer
No
Employees Worked With
George was 5 stars
Mar 20, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Hi, Thank you for allowing our Service Manager the opportunity to connect with you in regards to any concerns and assist in providing a resolution. We hope to have turned around your experience. Please feel free to contact us directly if there is anything else you'd like to discuss. Best, General Manager Sven L. slarson@rusnakautogroup.com 5401 E La Palma Ave, Anaheim, CA 92807 (714) 646-7053 https://www.landroveranaheimhills.com/

March 19, 2020

Very friendly team! Corbin is awesome ☺️ We were in Finance in less than 30 minutes. My hubby and I were so impressed with how the team moved so efficiently! And I absolutely love my new Range Rover! S More

by C
Recommend Dealer
Yes
Employees Worked With
Gabe was very helpful , Corbin Wilson
Mar 20, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Thank you for the positive feedback! We are happy to know that our team was friendly and helpful, especially Corbin! We value your business and if you need anything else please let us know. Enjoy your Range Rover!

March 18, 2020

Nice dealership & helpful Sales Manager I went there looking for an E PACE, The Sales Manager, Eric Rockey, was super helpful and very respectful. He did follow up with me and kept me inform More

by Sanaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rockey
Mar 18, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Sanaz, Thank you for taking the time to write a positive review! We are happy to hear that Eric was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your Jaguar, feel free to give us a call!

March 14, 2020

I worked with David Oler and he made the process if buying a car quick and easy! He was super friendly and knowledgable. I would definitely recommend. More

by Mhawk
Recommend Dealer
Yes
Employees Worked With
David Oler
Mar 15, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Congratulations! We're sure David will appreciate the recommendation. Let us know if we can do anything else for you. We are here to help.

March 01, 2020

This is the best experience I have with the Services Department. Services Rep. Daniel Ranciglio is super helpful and nice. He has explained me about my car problems and he has answered all my concerns. More

by SVN
Recommend Dealer
Yes
Employees Worked With
Dan Ranciglio
Mar 02, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Hi there, thank you for the kind words! We'll be sure to give your thanks to Daniel and our team. We truly appreciate your business and welcome you back anytime!

March 01, 2020

I’ve always liked this location, it’s my 3rd Jaguar. Always follow up with text and phone call after my car is serviced. I will not go anywhere else. For sales, see Greg Suzuki or Patrick Branson. More

by Lilymandy48
Recommend Dealer
Yes
Employees Worked With
Suzzane in service goes above and beyond ! Land Rover ! , Sven Larson, Angie Lanik, Greg Suzuki, Thomas Carvalho, Patrick Branson, Pierce Twohig
Mar 02, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Hello, thank you for the great review! We're glad to hear Greg, Patrick, and Suzanne have given you outstanding service. Congratulations on your new vehicle! We hope to see you in the future!

March 01, 2020

My service experience was great. My vehicle stayed over night. The next day it was ready for pickup right Art the time they said it would be ready. More

by Yolanda
Recommend Dealer
Yes
Employees Worked With
Snava Nava , Patrick Branson
Mar 02, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Hello Yolanda, thank you for the amazing feedback! We're glad to hear your experience with our team was five-stars. We appreciate your business and are here anytime you need help.

February 28, 2020

Our transaction was swift. Mr Rockey and his team made our experience very pleasant. No pressure or stress. I was very happy with the service! More

by Ira D.
Recommend Dealer
Yes
Employees Worked With
Eric Rockey, Gabe, and the Finance Specialist
Feb 29, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Ira, it is important to us that our guests are comfortable. We appreciate you letting us know that you are happy with your visit.

February 26, 2020

Service is great, people in the service department were nice and friendly, very helpful. Car was well taken cared of, gave me a very nice loaner. More

by Carmie
Recommend Dealer
Yes
Employees Worked With
Dan Ranciglio - 5 ?? ?? ?? ???? as well, Thomas Carvalho
Feb 26, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

Thank you for the great review, Carmie! We can't wait to share your kind words with our service department. If we can be of further service, please be sure to let us know.

February 13, 2020

This is my second Ranger Rover. The service department as been grim at best. No communication, weeks to get an appointment. The service coordinator Jay Kaufman was amazing and has sucked me back in the web. More

by Kimberly Murray
Recommend Dealer
Yes
Employees Worked With
Jay Kaufman
Feb 14, 2020 -

Jaguar Anaheim Hills Certified Pre-Owned & Service responded

We are glad that Jay could offer you exceptional customer service and a better experience. Thank you for giving him the opportunity. Have a great day and visit again soon.

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