Jaguar DFW

I had my 2020 Range Rover serviced at this Dealership and I was treated like a second class citizen by Staff on 6/11/21. I am African American and I was treated differently than a Caucasian man who came in I was treated like a second class citizen by Staff on 6/11/21. I am African American and I was treated differently than a Caucasian man who came in after me. Let me be clear, the service on my vehicle was excellent, the treatment i received was awful. More

Kendall assisted me with my pre owned Cadillac purchase. I was able to handle most things over the phone and email. I pretty much just picked up the vehicle and signed the deal. Everything was smooth and ex I was able to handle most things over the phone and email. I pretty much just picked up the vehicle and signed the deal. Everything was smooth and exactly what we discussed with no smoke and mirrors. I highly recommend contacting Kendall fro your next vehicle purchase! The highest quality professional experience around! More

Kendall did a great job! He was very professional, with a personal touch. He made the car buying process easy and efficient. I would highly recommend Kendall. personal touch. He made the car buying process easy and efficient. I would highly recommend Kendall. More

Kendall was great and very helpful in helping me find my first car. I bought my car online from him at Park Place and they were very courteous and patient with me as we bought it long distance. Very easy an first car. I bought my car online from him at Park Place and they were very courteous and patient with me as we bought it long distance. Very easy and pleasant experience! More

I had my XKR sent to Park Place Jaguar for service check. Tech states block assembly ruined due to stripped head bolts. The extended warranty denies the claim because they don’t cover head bolts after worke Tech states block assembly ruined due to stripped head bolts. The extended warranty denies the claim because they don’t cover head bolts after worked on. So they send me a 39,000 invoice. I get the car back in worse condition ever. They said I can’t drive it home to Alabama, it wont make it. The work invoice states all this work that’s been completed and they didn’t explain not one thing at all. On top of all this they damaged the front finder. They didn’t inform me of this nor did they explain what happened to the driver headlight assembly, its ruined from a chemical are something, NOT SURE, Ive been in the dark for three months and still in the dark”NOT ONE CALL FROM MANAGEMENT’. I’m blown away by the unprofessional approach from the three people I’ve had to deal with. Ill never buy another Jaguar again. Ill be searching Aston Martin for my next purchase after the first of the year. Thanks Park Place Jaguar of Grapevine for the headaches, the lies. The only good out of this is the fact that from all this I’ve changed my up coming F type RS purchase to the rival supercar, A Martin. Keep up the great work for Jaguar, …. More