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Jaguar Fort Lauderdale - Service Center
Pompano Beach, FL
206 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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206 Reviews of Jaguar Fort Lauderdale - Service Center
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April 01, 2023
Dealership sold us a used Jaguar that supposedly had gone through rigorous inspection. We have had continuous issues with car ever since. Dealership didn’t disclose that car had been in major accident, even through rigorous inspection. We have had continuous issues with car ever since. Dealership didn’t disclose that car had been in major accident, even if - per a body shop - it was apparent within 30 seconds to them. Inspection? Really? Brought the car in for service because lights too dim (per police), brakes way to sensitive and car making weird sound. After more than a week, with no loaner given, we get car back. Summary from Jaguar: (1) Lights are dim, if we want brighter, we need after market LEDS?? (2) they can’t do anything about the brakes, it is what it is with this car, they say. (3).the car still makes the same weird noise under the chassis, issue never fixed. Only positive:Amanda in client services was very professional. More
by joweyenb
Employees Worked With
Amanda
March 29, 2023
Service person Amanda is outstanding. Knowledgeable, and extremely helpful. Made dropping of the car fast and efficient. Unfortunately, Amada was not there when I picked up the car and Knowledgeable, and extremely helpful. Made dropping of the car fast and efficient. Unfortunately, Amada was not there when I picked up the car and it took more time than it should have taken. More
by shark0314
Employees Worked With
Amanda Levy
March 21, 2023
Great experience, as always. Everyone is very professional and attentive. The dealership is clean, and the waiting area is comfortable. Amanda in the service department is the to Everyone is very professional and attentive. The dealership is clean, and the waiting area is comfortable. Amanda in the service department is the total best! More
by lilim916
Employees Worked With
Amanda Levy
March 18, 2023
You had the car for 1 day less than a full 2 weeks. Majorissue was replacement of cap for side mirror. I had appt for 11AM when I dropped off the car, but waited 30 minutes. However, what was shocking, Majorissue was replacement of cap for side mirror. I had appt for 11AM when I dropped off the car, but waited 30 minutes. However, what was shocking, inexplicable (although Amanda explained why) was how you, as a luxury car dealership, could hand me back a car that had been outside for 2 weeks, filthy, and tell me you do not hand wash cars and your automated system would damge my model. Get the general manger then to hand wash the car. Totally inexcusable!!!!! I responded YES to above since there was no "maybe" answer. More
by iamboatdoc6
Employees Worked With
amanda
March 10, 2023
My service coordinator Amanda Levy was fantastic. She helped me decide which services I needed, and helped guide me towards a person who could help me purchase an extended warranty. Jessica Martin he She helped me decide which services I needed, and helped guide me towards a person who could help me purchase an extended warranty. Jessica Martin helped me select a warranty that was perfect for the year and mileage of my car. Both women were very helpful and easy to work with. More
by Jori
Employees Worked With
Amanda Levy and Jessica Martin
February 24, 2023
TAIWOO MILLER IS A VERY COMPETENT, FRIENDLY AND SERVICE ORIENTED EMPLOYEE THAT YOU SHOULD STRIVE TO RETAIN. HE IS A RESON I WOULD RETURN TO JAGUAR FORT LAUDERDALE ORIENTED EMPLOYEE THAT YOU SHOULD STRIVE TO RETAIN. HE IS A RESON I WOULD RETURN TO JAGUAR FORT LAUDERDALE More
by JIM VALENTINE
Employees Worked With
TAIWOO MILLER
