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Jaguar Fort Lauderdale - Service Center

Pompano Beach, FL

4.7
207 Reviews

207 Reviews of Jaguar Fort Lauderdale - Service Center

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October 18, 2023

Our XJ was repaired quickly (same day). Both issues appear to be fine now and it was nice and clean. Our service advisor, Amanda is the best. More

by starsandwich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Oct 20, 2023 -

Jaguar Fort Lauderdale responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 13, 2023

Taiwo is excellent. Very friendly and helpful. He made my visit easy, explained everything to my satisfaction. I will continue to be a customer of FTL Jaguar and will More

by Cari K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
taiwo
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Oct 15, 2023 -

Jaguar Fort Lauderdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Fort Lauderdale. Thanks for the recommendation and have an amazing day!

October 02, 2023

Flat tires fixed and replaced and alignment completed My service director Jose is competent professional and polite A joy with whom to interact More

by Raaloan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 04, 2023 -

Jaguar Fort Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Your service person, Diane Willy was great. She saw to it that my XF was serviced and repaired properly and made sure I was treated very professionally. She arranged transportation for me since More

by RGJCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Willy
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Sep 26, 2023 -

Jaguar Fort Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2023

Great service department They will take care of your car needs Service manager top notch More

by Enigmax
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Booker
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Sep 25, 2023 -

Jaguar Fort Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 07, 2023

Justin is the best. Friendly, knowledgeable and very efficient. Best service appointment I've had at the dealership. More

by Diane V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ponder
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Sep 10, 2023 -

Jaguar Fort Lauderdale responded

Hi Diane, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Jaguar xe diesel . 2017 a lot of electrical issues . Service department was great but no loaners at all . More

by gvillate06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry
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Sep 07, 2023 -

Jaguar Fort Lauderdale responded

Hi, thanks for the feedback. We strive to provide excellent service to our customers at Jaguar Fort Lauderdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 406-1917. We hope to hear from you.

August 29, 2023

This dealership was very clean and thorough! I will definitely be returning if my car ever has any issues More

by marques irving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane
Report | Print
Aug 31, 2023 -

Jaguar Fort Lauderdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2023

Hila was amazing and kept us update through the entire process. Thank you for help. More

by Simeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hila
Report | Print
August 05, 2023

The dealership is fine once you have made an appointment. It has been impossible recently to get an an ppointment, In fact I had to take one of my two Jaguars for a new battery and I didn't even think of goi More

by Bocashell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianne
Report | Print
Aug 07, 2023 -

Jaguar Fort Lauderdale responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 406-1917 to discuss what we can do to help.

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