Jaguar Houston North

Purchasing my Jaguar XF 2009 has been a very pleasant experience! Everyone, including the general manager, Jason Lacher; the sales consultant, Marlon Young; and the Finance Director, Rebecca White was ve experience! Everyone, including the general manager, Jason Lacher; the sales consultant, Marlon Young; and the Finance Director, Rebecca White was very professional and courteous! I would strongly recommend this dealership to my colleagues and friends. More

Stuart and the entire staff have been very helpful and courteous. I never felt pressured. Every question we had was answered with a quick response and accuracy. It was a very enjoyable experience.I have b courteous. I never felt pressured. Every question we had was answered with a quick response and accuracy. It was a very enjoyable experience.I have been back since the purchase and Stuart was not in, so Juan helped us and was very nice and polite. He did exactly what we asked. More

Angela was very polite and couldn't do enough for us when we came to pruchase our car, even met me off site to go over the car specifics as the day we took possession we had to leave before all this could be we came to pruchase our car, even met me off site to go over the car specifics as the day we took possession we had to leave before all this could be done. She has also followed up on a regular basis and has proven to be one of the best sales persons I have ever dealt with. More

This is my first car with Jaguar. I had a very good experience in dealing with Angela. I met her in responding to an "XF" over the internet then after a couple of weeks I went to the dealer to look at experience in dealing with Angela. I met her in responding to an "XF" over the internet then after a couple of weeks I went to the dealer to look at their inventory. Angela was very professional but not pushy. I would rate her as a 5 for new car sales. She even called me when she was in training from out of town. More

AJ was very easy to deal with even though we lived a state away. He not only met us on the price; he met us halfway across the states so we didn't have to make the entire drive to get our new vehicle! state away. He not only met us on the price; he met us halfway across the states so we didn't have to make the entire drive to get our new vehicle! I love my LR3 and would definitely deal with this dealer again, although there is a Land Rover dealer within 30 miles of our home. More

We were treated exceptionally well from the moment we walked in. Stuart listened to what we were interested in, didn't try to "sell us up", and literally got us into the car we wanted the same day. Ser walked in. Stuart listened to what we were interested in, didn't try to "sell us up", and literally got us into the car we wanted the same day. Service is excellent and timely, loaner car provided. Would highly recommend. More

The purchase of our XKR was very smooth and easily done. My husband had some phone conversations with Angela before we went to the dealership. The next time we went to Houston we stopped by the dealership My husband had some phone conversations with Angela before we went to the dealership. The next time we went to Houston we stopped by the dealership just to look and test drive. Most of our questions had already been answered. We would deal with Angela again. More

The employees and the dealership management were very professional and negotiable throughout my car buying experience. A.J. Hutchinson follows up with me in both phone call and email before and after the professional and negotiable throughout my car buying experience. A.J. Hutchinson follows up with me in both phone call and email before and after the purchase. I was very satisfied and a happier person when I drove off with my Jaguar and will use this dealership for future services and if possible new purchase. Thanks... Albert D. Kweyete More

We've purchases many vehicles over the years and this was probably the easiest, most uncomplicated, delightful experience we've ever had. A.J. was very pleasant, and did all he could to make our experience a probably the easiest, most uncomplicated, delightful experience we've ever had. A.J. was very pleasant, and did all he could to make our experience an enjoyable one. We got a very good deal on a really nice jaguar. We appreciate all his help in making the transaction an easy one. Debbie Mills More

After leaving all my contact information with all 3 Jag dealers via their website one Sunday evening I was surprised only one dealer responded to my request for someone me to call me. Jaguar Houston North dealers via their website one Sunday evening I was surprised only one dealer responded to my request for someone me to call me. Jaguar Houston North called the very next morning to followup on my request about their cars. The phone call was pleasant, the information useful, agreed upon a time to meet and that evening I bought a new car. From the time I entered the show room until I left with the keys in my pocket, I'd have say how pleasantly surprised I was at how smooth the whole experience evolved. This dealer is really on top of their game, they understand both the product they are trying to deliver and the customer, excellent product knowledge and superior customer service. Their level of commitment to provide customer satisfaction would be comparable to the folks in Vegas, both genuinely want to please the customer. The whole experience was top notch ie; friendly, professional and no pressure to close the deal. I might add they even stayed passed normal closing hours to finalize everything in one visit. Am I happy? Yes! Would I buy another car from Jaguar Houston North? Yes! Would I recommend this dealer to a friend? Yes! I guess you could say I'm petty well pleased with everything, even the one service department visit to fix a minor issue was beyond my expectations, they even washed my car. I need to get back into the service department, that's best car wash I've ever had, I assume they wash your car after each service visit. Additionally the followup on any questions I've had is always timely and accurate. Be sure to visit the customer waiting area, best coffee you'll ever have at a dealer. Oh yea! My opinion on the lady that made it all possible deserves 5 stars, her name is ANGELA BASSETT. I remember the GM, the loan officer and others, but the person I know and trust is ANGELA BASSETT. When I think of Jaguar Houston North, I think ANGELA BASSETT. ANGELA BASSETT IS Jaguar Houston North. Glad to know Angela and her friends on the north side. Here's person that under promises and and over delivers. What a fresh concept, thanks for what you did. More