Back

Jaguar Land Rover Albany

Colonie, NY

4.7
350 Reviews

347 New Karner Road

Colonie, NY

12205

Directions

By Type

Showing 350 reviews

August 24, 2025

Another great service delivery experience by Sieera and the techs at the JLR Albany service centre. Thanks for your continued excellence! More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera Boodhoo
Aug 26, 2025 -

Jaguar Land Rover Albany responded

Hi Alexander, thank you for sharing your feedback about Sieera and our team at Land Rover Albany! We're grateful for your support and look forward to serving you again in the future!

August 08, 2025

Fantastic service personnel in the customer facing department. Work done as agreed car drove really well on the way home. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera
Aug 11, 2025 -

Jaguar Land Rover Albany responded

Paul, thank you for sharing your experience with the team at Land Rover Albany! We're glad to hear everything went smoothly. Drive safely, and we hope to help you again in the future!

August 02, 2025

From start to finish, our experience purchasing the Range Rover Evoque was nothing short of exceptional—thanks to Julie. She delivered a seamless, first-class experience, guiding us through the test drive, d More

by Pooja Pawse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie
Aug 05, 2025 -

Jaguar Land Rover Albany responded

Pooja, we're thrilled to hear about your exceptional experience with Julie at Land Rover Albany. Congratulations on the new Range Rover Evoque! It's wonderful to know that the surprise for your fiancé was such a success. We appreciate your recommendation and hope to see you again.

July 23, 2025

Sierra was a doll. Helped me get my car back on time which was huge for me. Shes excellent at her job and such an asset to your team. Thank you Sierra !!!!!!!!!!! More

by Kaitlin.smith87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra
Jul 23, 2025 -

Jaguar Land Rover Albany responded

It's wonderful to hear Sierra made everything run smoothly and on time for you, Kaitlin! Thank you for choosing Land Rover Albany and for sharing your experience. Safe travels!

July 18, 2025

outstanding service from staff. Have had vehicle serviced for 8 yrs.at location. Jeanne at sercice was professional and represented Land Rover in a very positive manner. Worked wi More

by LR4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Lamora, Matt (parts/service)
Jul 21, 2025 -

Jaguar Land Rover Albany responded

Thank you for being a Land Rover Albany customer for all these years! We appreciate your business and your kind words about Jeanne, Matt, and our great staff. See you next time!

July 18, 2025

Cannot compliment Sierra adequately for her exceptional customer service, politeness and attention to delivery of some of the highlander quality service that I have experienced at this dealership More

by Rablogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Osborne
Jul 21, 2025 -

Jaguar Land Rover Albany responded

Thank you for sharing your appreciation of Sierra! We are delighted that she was so helpful and attentive, and we will make sure she gets the recognition she deserves. We are grateful for your loyal business, and we look forward to working with you for years to come!

July 07, 2025

I had a great experience. The staff was very helpful. My visit went very smoothly. More

by mpapa14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne (5 stars)
Jul 08, 2025 -

Jaguar Land Rover Albany responded

We love seeing 5-star reviews here at Land Rover Albany. Thank you for taking the time to share your feedback!

June 29, 2025

I had a very good experience leasing my new Range Rover. The sales team were very helpful! I spoke to Todd Carey and William Comtois. I did everything over the phone which was great since I’m extremely busy More

by Christine Leonard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Comtois and Todd Carey
Jul 02, 2025 -

Jaguar Land Rover Albany responded

Christine, it's wonderful that Todd and William made your leasing experience smooth and convenient at Land Rover Albany. Enjoy your new Range Rover, and thanks for choosing us for this special purchase!

June 13, 2025

I am a seasonal resident. Called the dealeship. Was given an appointment at my convenience. They took excellent care of me . Brought my new range rover in, they performed the More

by mike.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeanne
Jun 16, 2025 -

Jaguar Land Rover Albany responded

Mike, we're delighted to hear that our team at Land Rover Albany was able to accommodate your schedule and provide efficient service for your Range Rover. Thank you for choosing us!

June 11, 2025

Sieera did a fantastic job welcoming me to the dealership for the first time. She explained how the whole process would work. More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera
Jun 11, 2025 -

Jaguar Land Rover Albany responded

Kirk, we're delighted to hear that Sieera made your first visit to Land Rover Albany a welcoming and informative experience. Thank you for sharing!

1
...