Jaguar Land Rover Albany
Colonie, NY
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Julie was amazing and very thorough with showing us all the functionality of the Defender. She answered all my questions and more. I would definitely send people her way. the functionality of the Defender. She answered all my questions and more. I would definitely send people her way. More
Mike/Service consultant was excellent, He greeted me with a:smile and was super friendly, Chris/Sales has sold me 3 vehicles and is a pleasure to deal with. I feel the dealership to be very welcoming. It a:smile and was super friendly, Chris/Sales has sold me 3 vehicles and is a pleasure to deal with. I feel the dealership to be very welcoming. It seems as though it’s a different feel there than in the past. I was a bit nervous on the new ownership as I only dealt with Capital Cities and choose not to go to Jersey. I feel the new ownership is positive and I’m very happy about it. More
Everyone at the dealership is professional as well as attentive. They were friendly and a real pleasure to work with! I arrived at the Service Department where Sieera promptly took my information and wel attentive. They were friendly and a real pleasure to work with! I arrived at the Service Department where Sieera promptly took my information and welcomed me. She invited me to the customer lounge, offered water or coffee and told me that she would reach out to me when the technician was finishing up with my vehicle which she did. I was extremely impressed with how I was treated and the excellent condition of my vehicle. Great experience! More
Our experience with LandRover Albany was exceptional. They took the time to thoroughly diagnose the problem, review the options and communicate with updates every step of the way. Sieera, the svc rep, an They took the time to thoroughly diagnose the problem, review the options and communicate with updates every step of the way. Sieera, the svc rep, and the other members we spoke with were friendly, knowledgeable and extremely professional - inc the mechanic who took the time to fully explain the issue. FYI we originally brought the car to another LR dealer and were very disappointed with the service, attitude, and incompetence of their mechanics who did not fully diagnose the problem and wanted to charge nearly double the amount to correct. I would highly recommend LandRover Albany. More
Sieera and Michael were very helpful in getting my snow tires and deployable side steps on. George in parts assisted to be sure the correct items ordered. I appreciated Scott delivered my Range Rover back tires and deployable side steps on. George in parts assisted to be sure the correct items ordered. I appreciated Scott delivered my Range Rover back home on Christmas Eve! Thank you! More






