
Jaguar Land Rover Albany
Colonie, NY
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outstanding service from staff. Have had vehicle serviced for 8 yrs.at location. Jeanne at sercice was professional and represented Land Rover in a very positive manner. Worked wi Have had vehicle serviced for 8 yrs.at location. Jeanne at sercice was professional and represented Land Rover in a very positive manner. Worked with us to explain service required and provided alternate transportation . Jeanne also was in constant contact with us in providing updates on work. Matt of parts and service needs also be highjy commended for his help in explaining how service is rendered for our particular situation. He is also a reason why we do not seek outside sources for service needed .Both of these agents need to be congratulated for theier outstanding work and why we will continue to use Land Rover of Albany for our service needs and future purchase of Land Rover vehicles. More
Cannot compliment Sierra adequately for her exceptional customer service, politeness and attention to delivery of some of the highlander quality service that I have experienced at this dealership customer service, politeness and attention to delivery of some of the highlander quality service that I have experienced at this dealership More
I had a very good experience leasing my new Range Rover. The sales team were very helpful! I spoke to Todd Carey and William Comtois. I did everything over the phone which was great since I’m extremely busy The sales team were very helpful! I spoke to Todd Carey and William Comtois. I did everything over the phone which was great since I’m extremely busy! More
I am a seasonal resident. Called the dealeship. Was given an appointment at my convenience. They took excellent care of me . Brought my new range rover in, they performed the Called the dealeship. Was given an appointment at my convenience. They took excellent care of me . Brought my new range rover in, they performed the required services while I waited . Service was completed in 1 hour. More
Sierra was my customer service rep for my Range Rover service. I really appreciated her positive attitude and great follow up. The car was returned cleaned and detailed and all items were completed pr service. I really appreciated her positive attitude and great follow up. The car was returned cleaned and detailed and all items were completed properly. I would definitely recommend them if you are looking for a Land Rover. More
My sales rep was excellent. My experience picking up was excellent. Very happy overall. I would definitely recommend Emily my sales rep anytime. My experience picking up was excellent. Very happy overall. I would definitely recommend Emily my sales rep anytime. More
This was the best experience my husband and I had purchasing our new vehicle, from the time we walked in to shop to the pick up we felt welcomed and informed with a no pressure sales approach. Our s purchasing our new vehicle, from the time we walked in to shop to the pick up we felt welcomed and informed with a no pressure sales approach. Our sales representative Julie was exceptional and exceeded all expectations! My husband and I were celebrating our 50th birthdays together and purchasing the new vehicle was an added bonus. We were so impressed with the above and beyond hospitality from Julie and Alex who decorated the vehicle for pick up with balloons, happy birthday banner and big red bow. The smiles and genuine service was an experience we will forever remember and share with friends and family! Thank you, Monica and Kris More
The McGovern Albany Land Rover service department was fantastic! Excellent work and very efficient. Sierra was very attentive and made my first service a breeze. She explained everything and made the pro fantastic! Excellent work and very efficient. Sierra was very attentive and made my first service a breeze. She explained everything and made the process very smooth. They detailed everything and cleaned the inside including salt covered floor mats, beautiful! Loaner was a new Defender. Overall a wonderful experience, I highly recommend this dealer. More