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Jaguar Land Rover Albany

Colonie, NY

Overview
Reviews
4.8
401 Reviews
Call Dealership (518) 389-6500
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347 New Karner Road

Colonie, NY

12205

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Showing 401 reviews

June 10, 2026

I great service! Everyone was so nice. Keep up the good work! Thanks for tide of a car. Saved us mileage.. More

by elainebresee8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam so helpful. Very kind got us a car to drive home.over one hour away.
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Jun 10, 2026 -

Jaguar Land Rover Albany responded

Elaine, thank you for choosing Land Rover Albany and for sharing your experience! We are thrilled to hear that you appreciated our helpful and accommodating team. See you next time!

June 02, 2026

Service performed within the promised timeframe. Dashboard warning to check coolant level still appears randomly. Service department has checked this on 2 separate occasions. Assume the problem l More

by alan.weinberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera
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Jun 02, 2026 -

Jaguar Land Rover Albany responded

Thank you for choosing Land Rover Albany and for sharing your feedback about our service team. If there is anything further we can do to assist you, please don't hesitate to call us!

May 31, 2026

Brought in my veichle twice paid for a maintenance …got the car the same way I brought it in. With nothing getting fixed .talked to manager ..manager was very rude her name is Jeanne o Conner . Now I have More

by Naderkassim7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeanne o Conner
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Jun 29, 2026 -

Jaguar Land Rover Albany responded

Susan, I'm really sorry for the confusion regarding our Saturday appointments. We appreciate your feedback and will certainly look into correcting this issue on our site. I understand how frustrating that must have been, so please feel free to reach out directly and we'll make sure you're taken care of. Thank you, Robert Parr - Service Manager - robert.parr2@doggettauto.com

May 14, 2026

I appreciated the offer of a loaner car, which was new and very clean by the service advisor, Adam. Thank you! More

by KLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dion- 5 stars, only worked with him.
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May 15, 2026 -

Jaguar Land Rover Albany responded

We are thrilled to hear Adam made you feel right at home at Land Rover Albany! Thank you for choosing us and for sharing your feedback. See you next time!

May 07, 2026

Seera has been a great help in addressing all of our service needs. Always helpful always friendly and very responsive giving us updates throughout our appointments. More

by dslote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seera
Print
May 07, 2026 -

Jaguar Land Rover Albany responded

We’re so happy to hear Seera has been such a big help! Thank you for choosing Land Rover Albany and for sharing your feedback!

May 03, 2026

Very Good experience. .Nice and Friendly.. Chris and william were amazing .Highly recommend to anyone More

by trehanrohit4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rahn
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May 05, 2026 -

Jaguar Land Rover Albany responded

Thank you for recommending Chris, William, and our team at Land Rover Albany. We are truly glad to have your business and support!

April 21, 2026

Excellent service staff and techs. Always helpful and reliable. A large part of my decision to stay with LR. More

by Tmeigher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera Boodhoo, Chris Rahn
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Apr 21, 2026 -

Jaguar Land Rover Albany responded

Thank you for sharing your feedback about our team! We are happy to have you as a Land Rover Albany customer.

April 11, 2026

Outstanding service personnel I had pleasure of working with. Very helpful, accommodating and responsive. Friendly and cooperative people to work with made my appointment easy and simple. More

by alangrieco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sieera Boomsby, Carol O’Connor, Kevin M. Scott (Recovery Specialist), Peg Cologgi, Anthony Tebano, Bill Hilstro
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Apr 13, 2026 -

Jaguar Land Rover Albany responded

Thank you for choosing Land Rover Albany and for sharing your feedback about our team. We look forward to assisting you in the future!

April 10, 2026

The service was excellent. Adam, the customer service representative, was very helpful and answered all my questions. More

by linzhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adam at mcgovern
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Apr 13, 2026 -

Jaguar Land Rover Albany responded

Hi Linzhi, we're glad Adam was so helpful at Land Rover Albany. We appreciate your feedback and hope to see you again!

April 06, 2026

Overall excellent buying experience - sakes and finance staff were very knowledgeable and provided a professional and friendly purchase experience More

by millerjustin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily was excellent!
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Apr 07, 2026 -

Jaguar Land Rover Albany responded

Thank you for this fantastic feedback! The team at Land Rover Albany is grateful for your business and support. We wish you many safe and happy miles ahead!

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