Jaguar Land Rover Albany

Our process started with Ellis Pearson, he was great to deal with from start to finish. We set most everything up over the phone or via email prior to us coming to look at the car. They offered us a great deal with from start to finish. We set most everything up over the phone or via email prior to us coming to look at the car. They offered us a great price on our trade and were more than accommodating through the entire process We had come prepared to the dealer with financing through our credit union and once we arrived as we were traveling through a few states to get there, it was discovered that the paperwork our credit union had given us was not printed out appropriately. By the time this was discovered it was close to the time for the dealer to close and Mark the business manager and Dan the General Manager were both fantastic in assisting us in securing financing and completing the process. Thank you so much for your efforts and phenomenal customer service. We appreciate the work the Mark did as he stayed far past closing to ensure that everything was situated and both Dan and Mark told us to reach out to them if an issue were to arise on our travels home. More

Joe, our salesman, was very eager to to assist us with any questions about our new vehicle. We did not feel pressured at any time and genuinely felt that the staff just wanted to make sure there wasn't an any questions about our new vehicle. We did not feel pressured at any time and genuinely felt that the staff just wanted to make sure there wasn't anything else they could do make us comfortable and pleased with the purchase of our new volvo. We have had the car a few weeks now and are enjoying it immensely. More

I have purchased many vehicles in the past with high pressured sales; however this was a very pleasant and efficient experience. Larry was extremely easy to talk to and was very organized throughout pressured sales; however this was a very pleasant and efficient experience. Larry was extremely easy to talk to and was very organized throughout the entire process. Honestly, I pretty much knew what I was interested in and was ready to negotiate a fair and reasonable price for both the purchase and trade. I would certainly recommend Capital Volvo to my circle of friends. Thanks for a great experience. More

You are so sweet to go out of your way and drop the part and not charge me! I would tell anyone to use this car dealership and to ask for KEVIN DAVIS! I appreciate your help all the time!! Thanks so much and not charge me! I would tell anyone to use this car dealership and to ask for KEVIN DAVIS! I appreciate your help all the time!! Thanks so much again.....I'm always eager to pass your name around!!, Lynn from A Woman's Way More

I have been visiting Capital Luxry Cars (formerly Capital Volvo) for over 10 years. The service I recieve here is second to none. I would never bring any of my cars anywhere else. I believe one of the mo Volvo) for over 10 years. The service I recieve here is second to none. I would never bring any of my cars anywhere else. I believe one of the most telling traits of any person is how well they perform at their craft. Is work just a paycheck? - or is it a display of one's integrity? The best always shine. It's clear the staff of Capital Volvo take their work, and their customers to heart. I'm nobody special. I'm not rich or famous; But when I bring my cars to Capital Luxury Cars the staff make me feel as if I am. Their expertise, friendliness and compassion put them in an elite category of customer service. I'd like to share a bit about the staff in both Parts and Service... Kevin Davis: I've been visiting Kevin at the Parts Desk for many years now. I only see him a few times a year - but each time I visit he makes me feel like a member of his family. With all of the people that he has dealing with on a daily basis, it's amazing the information he's able to retain about my car, my interests, etc. He always knows exactly what I need at exactly the right price. He and Robert Messick have helped me with numerous special requests over the years. I've lost count of the amount of times Kevin in particular has gone above and beyond for my sake. Both Kevin and Robert have gotten it exactly right every time Sam Desarno: Sam is a master in his field and has taken time out from the garage to personally explain the details of his work to me. His knowledge of Volvos is literally second to none. His work is always of the highest caliber and his ability to explain the work done is also top notch. My dad was a diesel mechanic for many years - Sam reminds me alot of him. His commitment to get everything right - every time shows in his work. Daniel Wissenbach, Andy Bashwinger & Jodi Vannie: I've been visiting with Dan for a long time now and he is a wonderful guy to do business with. He has extensive knowledge of cars, always greats with a warm hello and always makes me assured that everything is being well taken care of. He does this by simply being himself. Andy Bashwinger and Jodi Vannie are equally skilled as well. I haven't done business with thme as long as the others listed, but in the few times I've dealt with them - they've really shined as well. Jodi has helped me with some rather trickier things on more than one occasion and was perfect every time. If there is an national all-star team for service centers/parts departments, all these people of Captial Luxury Cars deserve to earn first team honors. The skill in which they execute their work on a daily basis is to be commended. The best part of all is how genuine everyone is. No fake smiles. No forced small talk. Just top of the line service from top of the line people. I'd never go anywhere else as it's not possible for anyone to do a better job then they do. More

Brought my 2011 xc70 in today because I damaged the passenger mirror. Jodi fixed me up with a Tech and Kevin in Parts had the piece I needed in stock. Fixed and gone in no time. Thanks to all for th passenger mirror. Jodi fixed me up with a Tech and Kevin in Parts had the piece I needed in stock. Fixed and gone in no time. Thanks to all for their good work and 'can-do' spirit. I really appreciated their efforts. Rob Surico More

The staff were very friendly, courteous and professional. Ellis took the time to explain the features of the car. We are very happy with our car and would highly recommend this dealership. Ellis took the time to explain the features of the car. We are very happy with our car and would highly recommend this dealership. More

Always kind and will go out of their way to find what you need when its needed! If there is a part that if unclear, they will send a fax so you make sure you get the correct part! need when its needed! If there is a part that if unclear, they will send a fax so you make sure you get the correct part! More

We have three older Volvos that the team at Capital help us keep running great and with good value. Jodi worked with me to provide an excellent multipoint check of one of our cars with a clear list of items us keep running great and with good value. Jodi worked with me to provide an excellent multipoint check of one of our cars with a clear list of items to be taken care of in the near term and future. Jodi is great to work with. Kevin took the time to provide me with outstanding advice and detailed engine information when I was doing some major work on my engine on my own, all turned out very well. Bob is friendly and excellent at getting all the correct repair parts and takes the time to get it right along with plenty of information. The Capital team always calls on the expert technicians to answer any questions for me. When I do bring our cars in for service at Capital the work is done correctly and if there are any issues they are quick to correct them. Overall the Capital team is outstanding. They take the time to help me if I am doing the work myself and just looking for parts and information or if I am having Capital perform the work, and that is important to us. I recommend Capital to our friends at home and work as a great value. More