Jaguar Land Rover Albany

This is our second new Volvo from Capital Luxury Car. We traded a 2006 S-80 for a 2014 S-60. We received a generous trade-in allowance and loyalty bonus. Ellis Pearson was congenial, witty, and thoroughly k traded a 2006 S-80 for a 2014 S-60. We received a generous trade-in allowance and loyalty bonus. Ellis Pearson was congenial, witty, and thoroughly knowledgeable about Volvos; he made the test drive informative and offered excellent advice on selecting a model with the options we sought. Mark, the financial officer, eased us through the finances. All our interaction with Capital Volvo have been terrific, including the maintenance on our S-80, which had 115+k. My wife and I highly recommend Capital Volvo. They make car buying an outstanding experience. Phil, Saratoga Springs More

Excellent customer service! Cidalia Millham devoted her time and effort to make me feel that I have come to the right place to purchase my new car. She helped me to obtain a trunk cover for free at the ti time and effort to make me feel that I have come to the right place to purchase my new car. She helped me to obtain a trunk cover for free at the time of sale. Then she did email and phone follow -up to make sure things are going well. The bluetooth phone connectivity and satellite radio set up were done 1 week after the sale of the new car. Still she invites me to contact her if there is any problem or question about the new car. More

From my initial contact with them about purchasing a new Land Rover I was treated as a VIP, which was a very pleasant surprise as many new car dealers don't even want to give you the time of day or simply w Land Rover I was treated as a VIP, which was a very pleasant surprise as many new car dealers don't even want to give you the time of day or simply want to play gimmicks and games. Throughout my purchase process I was contacted by the sales person Dave Bedian, than contacted by Larry Burwell, who does the new car orders, and finally contacted by the GM Dan Culbert, which was a pleasant surprise to be treated like royalty. I received updates on my vehicle's production and arrival. Even though I had already built my order with the options I wanted, I received a courtesy call from them letting me know of a order change date deadline and to make sure that I did not want to change anything on my order, and if I did want to change when was the deadline to do so. My truck finally arrived and they were very accommodating with my schedule for taking delivery and waited patiently for me to let them know when as my schedule is pretty hectic. I took delivery, I was greeted by everyone there, from my sales person Dave Bedian to the finance manager Mark and etc. I sat down with the finance manager Marc, and was happy to see he was not pushy and not trying to insist on products to buy. It was very quick and easy process. I had a minor concern with the headlights and they immediately had the shop foreman address it with no hassle. If I had to sum this review up in one sentence it would read - THE WAY A CAR BUYING EXPERIENCE SHOULD BE. Thank you all at Capital Luxury Cars. More

I'd heard that the Volvo company had orthopedically I'd heard that the Volvo company had orthopedically designed seats. I have a problem sitting for long periods of time. Combine the superlative sea I'd heard that the Volvo company had orthopedically designed seats. I have a problem sitting for long periods of time. Combine the superlative seating options with all the safety features convinced us to purchase rather than lease a vehicle. More

Dave is a great Sales person I have ever seen, he explained every single thing about the car and other things that I really liked the service I received from him. explained every single thing about the car and other things that I really liked the service I received from him. More

My husband and I highly recommend this dealership! Let me start off by saying, we do not own a car from this dealership. I found myself stuck on central ave with car problems and without knowing if my car wa start off by saying, we do not own a car from this dealership. I found myself stuck on central ave with car problems and without knowing if my car was safe to drive, the Capital Luxury Car service department was the closest option. After the one visit, I no doubt will be back. I walked in without an appointment and was greeted by a very friendly Jodi Vannie. They promptly looked at my car and quickly diagnosed the problem. Here's where the difference is between Capital Luxury Car Company's service department and the others; honesty and integrity are very important to the staff. The service advisor, Jodi, actually put in the extra effort to call around to see if the part I needed was covered under warrantee! As it turns out, the part was recalled by the manufacturer and the dealership I typically bring my car to never fixed the issue. Capital Luxury Cars could have charged me hundreds of dollars for the part and I would have just paid it not knowing it was covered. Due to this experience, my husband and I have already recommended the dealership to friends and family. More

Cidalia was wonderful from the first contact made on line to the final walk through of our vehicle. She even took the time to mark the pages she thought we would use in the manual to the final walk through of our vehicle. She even took the time to mark the pages she thought we would use in the manual More

We were extremely pleased with the level of a professionalism that we encounted during our time with Dave. His knowledge and expertise helped us make our decision. Everything moved along quickl professionalism that we encounted during our time with Dave. His knowledge and expertise helped us make our decision. Everything moved along quickly and efficently. The team effort with Mark, and his professionalism as well, made the entire purchase very comfortable. We are happy to be the proud owner of our new Land Rover. More

This was the most pleasant overall purchasing experience in years! From my initial warm welcome by David Bedian to my financial dealings with Mark Taylor and my chats with Larry Burwell. My car histor in years! From my initial warm welcome by David Bedian to my financial dealings with Mark Taylor and my chats with Larry Burwell. My car history runs from MGBs, Mercedes, 4 Porsches, a Jag. I stopped by Cap Luxury Cars on a horribly snowy Saturday afternoon. As I was getting out of my car David Bedian met me outside to make sure I did not slip. Dave took my coat and asked if I would like any refreshments. We discussed budget, famiarity with Jaguar, whether to trade in my Porsche Cayenne or to sell it. Dave had a salesman's nightmare: it was cold and snowy, had to put on a plate, and remove a lot of snow from the Jag XJ. But perfect driving conditions to test the AWD. It was awesome in the worst of conditions. And Dave was so pleasant through it all. Back to the dealership where we discussed trade in and financing. Dave wrote up a quick quote. I thanked him and told him that the following Monday I was going to the Porsche dealership to price the new Porsche Macan. Which I did. I was treated o.k. but not as a loyal Porsche customer. 4 Porsches and the potential for a 5th. Dave B made the professional follow-up call on Wednesday and asked what I wanted to do. I planned on meeting with him on Friday but had to re-schedule to Saturday. Dave asked for a deposit to hold the Jag, which I gave him. Saturday was a much better day. Dave and I filled out the contract and financials. I then met with Mark Taylor, their Business Manager. I was pleasantly surprised to find that the interest rate was 0.9%. Might as well have given me the car. There was no problem with my credit as I had 0 debt except for living expenses. But this was recent and Mark worked with Jaguar Credit/ Chase. He called me 1 hour later and told me I was approved for 0.9%. Picked up my new Jaguar New Years Eve Day. I was warmly greeted by Dave, Mark, Bob the Sales Manager and all thanked me for my business. I was introduced to the Mechanic Foreman and to my surprise I knew him from Langan Porsche. Better yet, Kirk from Langan Porsche also works there - it was old home week! By the way, the salesman from New Country Porsche never called me and finally sent me an email after New Years. Well, Dave Bedian never made that mistake. Dave was low key but professional and he won the business. He has emailed and called me personally to see how I like the car. I love it! Nancy B. More

With an unexpected turn of events heading into the new year, I found myself in need of a new safe, quality, and of course beautiful car, and I had to find it fast With what could have been a very stressf year, I found myself in need of a new safe, quality, and of course beautiful car, and I had to find it fast With what could have been a very stressful and high pressure situation, Cidalia placed all worries aside. Hospitable, charismatic, knowledgable, accommodating, and warmhearted, all come to mind when describing Cidalia, whom sold me my first beautiful Volvo S60! From the moment I walked in, I was welcomed by Cidalia with open arms. Her focus and drive to find me a car that fit my needs was unparallel to any other I had previously spoken with at other dealerships, all the while keeping the experience low pressure. While conversing after my decision to buy, it became quite evident that Cidalia believes wholeheartedly in the product she is selling as she raved not only about the quality and immense safety of the car, but the family dynamic of Volvo, and of her own family's loyalty to the brand, securing my thoughts that the right choice had been made. Thank you Cidalia for bringing me into the Volvo family! -Elyse More