
Jaguar Land Rover Albany
Colonie, NY
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We were extremely pleased with the professionalism of the entire dealership and especially with our salesperson, Cidalia Millham. She went over all of comparisons of the vehicles we were considering, the fe entire dealership and especially with our salesperson, Cidalia Millham. She went over all of comparisons of the vehicles we were considering, the features, and pricing, personally made sure the one we purchased was clean and mechanically and cosmetically perfect and followed up the purchase to see if we had any questions, and if we did to just give her a call. She also worked with us to get the price we were looking for, and introduced us to the maintenance staff for future reference. Bob Chetwynk the General Sales Manager who also worked with us on the pricing was low key and flexible. Mark Taylor, the Business Manager, got us an excellent financing rate and handled the sales paperwork efficiently. All the staff we encountered were friendly and outgoing so the experience was more like being welcomed into a home than going to a car dealer. We felt like we made friends and would be happy to deal with them in the future. Overall a great experience and a dealership we highly recommend. More
Incredible service. I couldn't make it to the dealership when they were open so Kevin went out of his way to meet me on a Sunday. I normally dread going to dealerships, but this was by far the be dealership when they were open so Kevin went out of his way to meet me on a Sunday. I normally dread going to dealerships, but this was by far the best experience I've ever had and would highly recommend them. More
Cidalia was an excellent person to work with when I purchased my Volvo XC70 - she was very friendly and made us feel welcomed. She also worked hard to ensure I felt comfortable with my purchase. Not purchased my Volvo XC70 - she was very friendly and made us feel welcomed. She also worked hard to ensure I felt comfortable with my purchase. Not only would I recommend Capital Luxury Cars to friends, but I would insist they see Cidalia. It isn't often you walk into a car dealership and are greeted by such a nice person. Two weeks prior to me purchasing the vehicle, I brought our other Volvo XC70 in for service and saw the Volvo XC70 I was interested - I fell in love with the car, but the sales person who approached me actually drove me away rather than trying to sell me the vehicle - it was a very unpleasant experience. However when I came back for additional service on my existing XC70, I noticed the dealership still had the XC70 I wanted to purchase. Cidalia noticed I was looking at the vehicle and immediately greeted me with a smile and a sincere interest in helping me. She got the keys and allowed me to test drive the vehicle then worked hard to make the deal happen. I went home that night as the proud owner of another XC70 and felt very good about my decision. Additionally, Cidalia followed up with me to ensure I was satisfied with my purchase. She has continued to stay in contact, if for no other reason to say hello - she made me feel like a part of the Capital Luxury Car family. I'm very happy with my Volvo and more happy that I got to work with such a remarkable person. Thank you Cidalia !!! More
Just a quick note to tell you about Dave Bedian . He is a very personable sales person and very professional in every way and very knowagable about the Range Rover. I would recommend him to all the people th very personable sales person and very professional in every way and very knowagable about the Range Rover. I would recommend him to all the people that I come in contact with. You should be very happy to have such a wonderful person working for you. I will be back to buy another car from Dave within the year. Good luck with the new body style. Regards Ron Viccari More
We are extremely pleased with the purchase of our new Volvo! Cidalia Millham is a wonderful professional that helped us find the perfect vehicle for our needs. This was the first time a dealership actual Volvo! Cidalia Millham is a wonderful professional that helped us find the perfect vehicle for our needs. This was the first time a dealership actually delivered on its promises and did so very promptly. I can honestly say that after working with Cidalia, I would return to purchase our next Volvo from her and Capital Luxury Car. We look forward to working with such a knowledgeable and accommodating salesperson. Cidalia is awesome! More
I just wanted to thank Kevin Davis for going above and beyond for us. We had an issue with a roof box we purchased. Kevin took care of the matter promptly and with class. He even met me halfway (we live o beyond for us. We had an issue with a roof box we purchased. Kevin took care of the matter promptly and with class. He even met me halfway (we live over an hour north of the dealership) and took down the old one and installed the new one for me. His family were really kind to me and my daughter. Overall, it was a fabulous experience, and just blows me away that he can provide this level of service. i would recommend anyone who owns a Volvo to go see Kevin Davis if you need parts. His service is exemplary! More
I had a great experince at this Dealership. Cedalia was very friendly and professional. She was very helpful and answered all the questions I had about my new car. I would like to thank her for an excelle very friendly and professional. She was very helpful and answered all the questions I had about my new car. I would like to thank her for an excellent job and would highly recommend her. More
Am happy with the car purchase even though I did not intend to buy at this time. Helpful sales, management, service and billing departments. The loaner car was a wonderful plus in turning our disrupted intend to buy at this time. Helpful sales, management, service and billing departments. The loaner car was a wonderful plus in turning our disrupted weekend away into a positive experience. I am an return customer even though I live 2 1/2 hours away. I love Volvo and have had wonderful help from this dealer we will return. Thank you. More
I would highly recommend Cidalia Millham, and have referred many friends. I had been contacted by other Volvo sales people during my search for a new car, but it was because of Cidalia's friendly per referred many friends. I had been contacted by other Volvo sales people during my search for a new car, but it was because of Cidalia's friendly personality, outstanding knowledge and hard work and dedication that I chose to purchase from her. More
I was very satisfied with the car purchasing experience. Everyone I dealt with went to great lengths to ensure I was comfortable with my purchase. Everyone I dealt with went to great lengths to ensure I was comfortable with my purchase. More