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Jaguar Land Rover Albany

Colonie, NY

Overview
Reviews
4.7
335 Reviews
Call Dealership (518) 389-6500
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347 New Karner Road

Colonie, NY

12205

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Showing 335 reviews

October 12, 2024

This was the best dealership experience I’ve ever had! Julie and Ally were the best! They truly made this the most seamless process. Everything was done in the same day. I love my new vehicle and I will d More

by Kai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie, Ally
Report | Print
Oct 15, 2024 -

Jaguar Land Rover Albany responded

Kai, we're delighted to hear that Julie and Ally made your experience at Land Rover Albany so seamless! Enjoy your new vehicle, and thank you for recommending us!

October 10, 2024

Prompt, pleasant, efficient, knowledgeable, informative. Jeanne had us signed in, took care of requested service and back on road home quickly. First class experience! More

by bevgrieco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martel
Report | Print
Oct 10, 2024 -

Jaguar Land Rover Albany responded

We're delighted to hear that Jeanne and the team at Land Rover Albany provided you with a first-class experience! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.

October 05, 2024

Jeanne is very efficient and thorough. She follows up with the customer to brief them on the status of their situation. More

by Jackie6552
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeanne in service
Report | Print
Oct 07, 2024 -

Jaguar Land Rover Albany responded

We're delighted to hear that Jeanne provided efficient and thorough service at Land Rover Albany. Keeping our customers informed is a top priority, and we're glad she met your expectations!

October 03, 2024

There was good follow up on timing of completion of service and updates given throughout process More

by Seanmac1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
Report | Print
Oct 03, 2024 -

Jaguar Land Rover Albany responded

Sean, it was our pleasure to assist you. Thank you from all of us here at Land Rover Albany!

September 27, 2024

Excellent service. I am very satisfied and happy with the service. I truly recommend to anyone. More

by bpratibharao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 27, 2024 -

Jaguar Land Rover Albany responded

We appreciate your 5-star rating! Thanks for supporting our Land Rover Albany team.

September 26, 2024

Didn't waist any time, got me in and out quickly and a wash along with that. More

by philip982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
Report | Print
Sep 27, 2024 -

Jaguar Land Rover Albany responded

Thank you, Philip. We look forward to seeing you again at Land Rover Albany!

September 20, 2024

They were able to service my car within the day even though they had to get some parts from offsite More

by pdubs1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne
Report | Print
Sep 20, 2024 -

Jaguar Land Rover Albany responded

Thank you for leaving Land Rover Albany a review! We appreciate your patience and are happy to hear your vehicle is running smoothly!

September 20, 2024

Brought vehicle with several problems All problems diagnosed. Price given to repair All work was done successfully at quote price Front desk kept me aware of scheduled work and also went out of way More

by Jmsandrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne lamora
Report | Print
Sep 20, 2024 -

Jaguar Land Rover Albany responded

We're glad to hear that our team at Land Rover Albany could diagnose and fix all the issues with your vehicle while keeping you informed. Thanks for sharing your positive experience!

September 19, 2024

My first time back at the dealership which is under new ownership. Staff was accommodating and helpful. More

by ADKSimplicity
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanne Lamora
Report | Print
Sep 20, 2024 -

Jaguar Land Rover Albany responded

Thank you for sharing your experience! We're glad to hear our team at Land Rover Albany made a positive impression during your visit. We look forward to serving you again in the future!

September 14, 2024

Julie and Ally are truly amazing! ! They guided me with all aspects of my new car. Ally even drove me to my appointment while I waited for my car! Outstanding customer service. This i More

by carolvalenza2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie (Sales) and Ally ((Business Manager)
Report | Print
Sep 16, 2024 -

Jaguar Land Rover Albany responded

Carol, we're delighted to hear that Julie and Ally provided outstanding service at Land Rover Albany! Thanks for your continued support and enjoy your new car!

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