
Jaguar Land Rover Albany
Colonie, NY
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The staff was friendly but they provided the most painful vehicle delivery experience I ever had. The sales agreement needed to be corrected multiple times; the sales manager advised me two hours before de vehicle delivery experience I ever had. The sales agreement needed to be corrected multiple times; the sales manager advised me two hours before delivery that the vehicle I agreed to purchase was damaged; when I arrived for take delivery, the vehicle still needed to be gassed and the DMV paperwork was not ready. More
Disappointing experience with dealership in lack of customer service. Have always had my service done at dealership and now major component issue after recent repair. Lack return calls, and assista customer service. Have always had my service done at dealership and now major component issue after recent repair. Lack return calls, and assistance has been frustrating. Since changing ownership not satisfied with this dealership. More
Julie and Alexandra were extremely friendly and helpful through the whole process including following up after the sale. Was my best buying experience. Was there for service and left with a new used land through the whole process including following up after the sale. Was my best buying experience. Was there for service and left with a new used land rover More
McGovern Land Rover was a terrific experience. Julie our sales person and Chris the manager were both professional and thorough. Julie our sales person and Chris the manager were both professional and thorough. More
It’s was really good, thank you so much. Have a wonderful day. Thank you so much. Have a wonderful day. Thank you so much. More
Was delighted with Land Rover Albany where I was examining Defender and Discovery vehicles, in-line 6 mild hybrid engines. Mike Dougherty took care to guide me through the exploration, and always o examining Defender and Discovery vehicles, in-line 6 mild hybrid engines. Mike Dougherty took care to guide me through the exploration, and always offered to look up any information not immediately at hand. Very fact-based, very patient, and a pleasure to work with. I am quite happy with my Land Rover Discovery P360 More
I have been a Mercedes owner for 10 years, and had little luck from Keeler in getting a response from them to trade in my E300. I went to Jaguar Land Rover of Albany instead. Mike Dougherty was a real pleas luck from Keeler in getting a response from them to trade in my E300. I went to Jaguar Land Rover of Albany instead. Mike Dougherty was a real pleasure to work with. The experience took a few weeks as we tried to locate exactly what I wanted. The processing of the sale was very quick and without pressure. I am also mentioning John in the Finance office for the good experience we had there. I would say the best part of the purchase was the way we were treated by this group. D Waddell More