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Jaguar Land Rover Annapolis

Annapolis, MD

Overview
Reviews
4.9
384 Reviews
Call Dealership (410) 349-8090
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101 Ferguson Road

Annapolis, MD

21409

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Showing 384 reviews

October 21, 2025

Excellent service and Mellisa is an Outstanding service coordinator. I have been using this Dealership for over 10 years with no complaints. More

by Minor256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Oct 21, 2025 -

Jaguar Land Rover Annapolis responded

Thank you for your loyalty to Jaguar Annapolis Authorized Service. We're grateful our team continues to meet your needs.

October 07, 2025

Melissa Goodson makes the repair/maintenance experience extraordinarily smooth and actually enjoyable. The balance of the crew follows her lead. All with smiles The dealership should take great pride More

by danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk lady :):):)
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October 03, 2025

Both, Melissa the service advisor, and Phil the technician, showed nothing but full transparency, involved us with updates and videos, and overall provided us with a memorable experience/ service. More

by Mikecollins73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa & Phil
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August 28, 2025

A world class customer service experience. The service specialist are knowledgable and have keen attention to detail. Highly recommend!!! More

by Raven Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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August 27, 2025

Melissa Goodson, our service advisor, is awesome! Very responsive via email or phone. Don’t lose her! More

by Vknarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Report | Print
Aug 27, 2025 -

Jaguar Land Rover Annapolis responded

We're pleased to hear you had a great experience working with our team at Jaguar Annapolis Authorized Service. We appreciate your feedback and will share it with them.

August 17, 2025

Everyone was so courteous, helpful. I went in for a oil change and rotation of tires. More

by Marvin B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Aug 17, 2025 -

Jaguar Land Rover Annapolis responded

Thank you for your kind review. Our team at Jaguar Annapolis Authorized Service appreciates your feedback on the oil change and tire rotation services.

July 29, 2025

Great service . .. they make it easy and do not overcharge. Very accessible and friendly staff. More

by aspenway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
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Jul 29, 2025 -

Jaguar Land Rover Annapolis responded

Thank you for your kind words. We're glad to hear you had a positive experience with our team at Jaguar Annapolis Authorized Service.

July 17, 2025

It’s always a pleasure working with Melissa Goodman, she’s very knowledgeable and extremely professional. More

by Blessed_too
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Goodman
Report | Print
Jul 17, 2025 -

Jaguar Land Rover Annapolis responded

Thank you for your kind words about our team's knowledge and professionalism. We’re happy to be of service at Jaguar Annapolis Authorized Service.

July 15, 2025

I have been coming to this dealership for a long time! This place is clean, customer service is fantastic, they want us the customers to be satisfied. More

by pauladianesowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR my service rep!, Jonathan Monias, Robert Carter
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Jul 15, 2025 -

Jaguar Land Rover Annapolis responded

We appreciate your long-standing support of Jaguar Annapolis Authorized Service. It's great to hear our team's efforts meet your satisfaction. Take care!

June 23, 2025

Adrian, Sol & Will are excellent sales representatives. Our interaction was friendly, familiar and outstanding. Thank you! More

by Yolie11234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sol, Will Medrano, Adrian.
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