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Jaguar Land Rover Fresno
Fresno, CA
112 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 112 reviews
July 07, 2022
Very disorganized operation. They don’t call back with requests. People are friendly though. I feel for them working in an odd system. They don’t call back with requests. People are friendly though. I feel for them working in an odd system. More
by PV
Employees Worked With
Giancarlo
June 16, 2022
I arrived at the dealership service department without an appointment and Erik was eager to help. He went above and beyond to make sure I was helped in a timely manner. He was very nice and personable to m appointment and Erik was eager to help. He went above and beyond to make sure I was helped in a timely manner. He was very nice and personable to me. That's very refreshing knowing that he cared about my concerns. I highly recommend this service department and will definitely use them again with pride and recommend that other stop by to see Erik. More
by beautifulone93230
Employees Worked With
Erik U.
October 20, 2021
Very displeased with the lack of response I am getting with Kathy. My vehicle was registered in California and I live in nevada! I was told I would receive a refund check for registration and I have not h with Kathy. My vehicle was registered in California and I live in nevada! I was told I would receive a refund check for registration and I have not heard from anyone! My vehicle cannot be registered in Nevada and California More
by Alisha
Employees Worked With
Everyone
April 26, 2021
Purchased a 2020 Range Rover from out of state in November 2020 for $105,000 and after the certification fees, dealer fees and taxes was roughly $118,000. I paid CASH. I am in Ohio and they are in F November 2020 for $105,000 and after the certification fees, dealer fees and taxes was roughly $118,000. I paid CASH. I am in Ohio and they are in Fresno and I am convinced that the lack of communication from sales staff to finance to GM coupled with the fact that I purchased it from 2300 miles away added to the disregard in fulfilling basic customer obligations. There were quite a few issues with the process which I would gladly elaborate and divulge to anyone that would like to contact me. The General Manager, Ryan Salisch is rather pompous and didnt follow through. I really wanted to complain to CCNCDA but noticed that Haron Jaguar is their base office so it didn't make sense to file a complain. Had some closures by a follow-up phone call by one of the family owned partners, Randy Haron, who was actually the only person that thanked me for the business. If it weren't for that I would give this dealer a 0 out of 5 rating. More
by LWB RR Buyer
Employees Worked With
Ryan Salisch, Randy Haron
June 19, 2020
Terrible communication, poor work, car returned dirty (greasy finger prints everywhere). All mirrors and instrument panel/car aids moved from owner preferences. Car messing up again the week after it was (greasy finger prints everywhere). All mirrors and instrument panel/car aids moved from owner preferences. Car messing up again the week after it was returned. Car was in service for > 5 weeks. Bought a certified car many of the certification check items were not completed prior to purchase. We owned the car for 2 months <2000 miles out on the car when it needed to be brought in for service. More
by dmharban
Employees Worked With
Jose
