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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
364 Reviews

364 Reviews of Bill Jacobs Land Rover - Service Center

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April 06, 2025

Very helpful. Easy to work with. Car was ready before it was expected. Thank you. More

by eburnle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Zell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

I was thankful to have a straight to the point car sales men that was able to help and guide me to getting the vehicle I wanted! I would refer someone to this dealership if I was within the state. More

by js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Recendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Vilma
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

I reallly enjoyed working with Ruby. She was fun and energetic. She communicated with me every step of the way until my car was ready for pickup. I am so glad that she is my new advisor More

by Nille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
March 22, 2025

They provide a solid and courteous service. If you need a loaner - you will get one. They keep you well informed about the progress of the service on your car, and they follow up with you aft More

by TBIELECKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rosone and Freddy
March 20, 2025

Only experience is with the service department. Prior rep was Mike Mashburn who was fantastic. New rep is Adam Wolfe who was great also. More

by leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wolfe
March 20, 2025

Dora was a great help in setting up my extended service contract. She made it very easy and straight forward. More

by Marv
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dora Recendiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

I received little to no communication and a lot of excuses. Someone quit and their guys were backed up. All not my problem. Not Land Rover quality all around-really disappointed. Even the manager w More

by BASSIE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jawad
March 19, 2025

Jose in service is outstanding with the way he treats every customer like royalty. In fact, everyone in service are terrific and outgoing. I really felt extremely heard and taken care of! More

by CUMBO118@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ferrer
March 15, 2025

The dealership is very beautiful, well kept and has phenomenal service. Best in class #1. More

by pfoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2025

As always great service from Joe R. They take good care of all of our vehicles over the last several years and will contact us asap if any problems are spotted during the maintenance. More

by Ckew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Joe Rosone
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