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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
364 Reviews

364 Reviews of Bill Jacobs Land Rover - Service Center

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April 05, 2024

Please have general manager contact me. Unfortunate service experience on timing and cost. Look forward to the dialog. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe. Sevice
Apr 07, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Tom, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager at (630) 203-9772 so we can make your experience a positive one.

April 05, 2024

Great experience with recent electrical issues with vehicle. Raul kept me updated at all times his updates were very thorough .Steve the technician was able to diagnose the problem and fix it when othe More

by opbri2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul and steve
Apr 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hinsdale Service! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2024

Great customer service , Mike Mashburn was great very professional, he was very helpful on the details of the service needed . More

by Pacojr1980.fv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Apr 05, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. If you have any further questions, please give us a call. We're always happy to help!

Apr 05, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2024

I had a great experience at Land Rover Hinsdale service, when I needed my flat tire fixed. The service representative, Jawad Sayal, was incredibly helpful and polite throughout the process. They quickly ass More

by d_koulouris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Apr 05, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2024

Jaguar Land Rover Hinsdale has been helpful with my service requests. My service rep, Jawad Sayal, has been very communicative and friendly while helping me with my vehicles service needs. More

by 2021FPace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Apr 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hinsdale Service. We hope you have a great day!

Apr 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale. If you have any further questions, please give us a call. We're always happy to help!

March 30, 2024

They are very professional and respectful the customer service was great and Jawad kept me informed every step of the way. I will definitely refer them to everyone. More

by Lokey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayal
Apr 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Apr 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Lokey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2024

Great service at Jaguar Hinsdale dealership, always thorough scheduling and will make arrangements to be picked up and dropped off More

by angela_blocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronny Bataineh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Gallovitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 31, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2024

Thank you Mike & team for assisting us today. Welcomed in. Understanding and felt heard. Took our car for service hopefully issue gets fixed. Like how Mike text me on the spot to make sure we are More

by Huertass11
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
Mar 30, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2024

ALWAYS a great experience , very knowledgeable staff and personal, very confident in there recommendations needed during the repair process More

by exdents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Mar 27, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 27, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 23, 2024

Everyone is very professional and courteous. Joe was very knowledgeable and so was the tech More

by joe@joebronson.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Roscoe
Mar 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 25, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Hinsdale Service! Please let us know if there is anything else we can do for you; we are more than happy to help!

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