Jaguar Land Rover Novi

I am shopping for a new car as a gift to myself. I was Helped by Cheyenne who answered all my difficult questions and then Aric patiently and courteously showed me around and discussed different options Helped by Cheyenne who answered all my difficult questions and then Aric patiently and courteously showed me around and discussed different options and models. I would definitely go back and make a purchase from there. More

Service with expertise From the moment I pulled into the service bay, I was engaged by a knowledgeable mechanic that confidently diagnosed my issue. Most other dealer servi From the moment I pulled into the service bay, I was engaged by a knowledgeable mechanic that confidently diagnosed my issue. Most other dealer service bays are filled with helpful but less knowledgeable persons that often find themselves apologizing for misdiagnosing problems, over promising time tables, and not knowing how to get work done in their organization. More

Fabulous experience Had such a great experience working with Gary Kish and Brittney on my new Land Rover Evoque. They were very helpful and did an amazing job!!! Had such a great experience working with Gary Kish and Brittney on my new Land Rover Evoque. They were very helpful and did an amazing job!!! More

Great Service From the minute I inquired about a vehicle I was given nothing but great service and attention. Couldn't be happier with the service I was provided. From the minute I inquired about a vehicle I was given nothing but great service and attention. Couldn't be happier with the service I was provided. More

Customer Centric - Service Gold Standard I have had my Range Rover serviced at this dealership since I owned it. I live 2 hours west of the dealership. Never once has that been an issue. S I have had my Range Rover serviced at this dealership since I owned it. I live 2 hours west of the dealership. Never once has that been an issue. Service is first class. They always take time to explain to me what is being performed along with the associated costs. From scheduling to service to delivery everything is an A+. Thank you! More

Great experience at this dealer. I just bought the new Discovery Sport and absolutely love it. Between Gary Kish and Brittney, I had the best experience. They were very transparent I just bought the new Discovery Sport and absolutely love it. Between Gary Kish and Brittney, I had the best experience. They were very transparent and simple! I highly recommend Dustin. More

Service at Land Rover Farmington Hills I recently had my 2018 Ranger Rover in for service at Land Rover of Farmington Hills, Michigan. They quickly diagnosed my problem and offer a coupl I recently had my 2018 Ranger Rover in for service at Land Rover of Farmington Hills, Michigan. They quickly diagnosed my problem and offer a couple of options to remedy the issue. My SUV was finished ahead of schedule, and very clean. The staff was courteous and efficient. I especially enjoyed speaking with McKenzie who called to make sure we were happy with our experience. Nice touch. More

BE WARE OF THIS DEALERSHIP WILL UPSALE FOR BIGGER SALE ON REPAIRS... I Took My Landrover In For Service No One Greeted Me Yet My Service Rep Was Sitting In Her Office Texting On Her Phone (Elisa) Later (Amb REPAIRS... I Took My Landrover In For Service No One Greeted Me Yet My Service Rep Was Sitting In Her Office Texting On Her Phone (Elisa) Later (Amber) Greeted Me With My Checkin Yet (Elisa) Got Payed For The Sale Of My Services Needed It Took Four Days For My Repair Because Elisa Didn’t Order My Parts I Was Told My Landrover Would Be Done The Next Day Elisa Never Called To Update Me Of The Problem I Called Talking With Dan Winter Then Aaron Lee After Calling Over And Over Again My Car Was Repaired Friday I Picked It Up Went To Work And Here We Go Again Same Problem I Had To Go From Troy Michigan Back To Farmington Hills Michigan For The Same Issue (8) Tech Were Standing In The Service Area The Head Tech Said We Forgot To Reset The Light They Gave Me A Loaner I Went On My Way To Get A Call From Aaron Lee Who Was Standing There The Time I Came In And Never Addressed Me Stating It Would Be Another $1,100.00 After Paying $2,606.00 This Is Crazy Now He’s Telling Me It’s A anew Problem (Lier) I Had A 20% Off Coupon That I Used To Get My Landrover Back That Made My Bill $928.00 That Made Aaron Lee Very Very Upset 😡 He Called Me Telling Me I Can’t Use The Coupon He’s Going To Send Me A Bill For The 20% I Got Off I Was Disappointing To Him He Needs That Money To Makeup The Discount He Gave Me Earlier Let Me Remind You Aaron Lee Sent Me The Coupon I Guess He Forgot This Is Not Okay To Up Charge To Make Money Aaron Lee I Got A Bill With Nothing On It No Services No Billing For What Was Done Nothing Aaron Lee Told The Cashier To Leave My Bill Open So He Could Fix It Monday This Was On Saturday I Have No Bill They Gave Me An Amount To Pay To Get My Landrover Back That Was It I’m Sure He’s Made A Fake Bill By Now To Turn Into His Manager Dan Winter As I’ve Stated BE WARE OF THIS DEALERSHIP AARON LEE AND THE STAFF UNDER HIM THEY WILL PAD YOUR BILL FOR THEIR POCKETS FOR THE SAME SERVICE OR NO SERVICE AT ALL... LIERS ROBBERS WITHOUT A GUN THEY HAVE YOUR VEHICLE... More

Great buying experience! While other dealerships seemed to not have the time for us, Cheyenne and Tony quickly followed up to ensure all of our questions were quickly and accurately answered. Pricing was c to not have the time for us, Cheyenne and Tony quickly followed up to ensure all of our questions were quickly and accurately answered. Pricing was competitive and buying process was easy. Will be back for future car buying needs. More

Lease Evoque Chyenne at Land Rover set up my appointment in regards to leasing a new Evoque. Everyone was so professional and she made it so easy when I came in to Chyenne at Land Rover set up my appointment in regards to leasing a new Evoque. Everyone was so professional and she made it so easy when I came in to test drive the car. I appreciate everyone who helped me there and got me in to my new ride! More