Jaguar Land Rover Riverside

Had an amazing experience at Land Rover, Ivan was so helpful; and car was fixed right and fast helpful; and car was fixed right and fast More

Bryan was awesome. Everyone at dealership was very helpful, informative and happy to help. The customer service was exceptional! Everyone at dealership was very helpful, informative and happy to help. The customer service was exceptional! More

Waisted my time . I called to perform a recall on my vehicle, explaining the issues I have with my right front door and it’s locking mechanism, the service person gav I called to perform a recall on my vehicle, explaining the issues I have with my right front door and it’s locking mechanism, the service person gave me an appointment to drop off the vehicle for few days and informed me that the repair is part of the recall. The next day , the service advisor called me to inform me that the door latch needed to be changed and it’s not going to be covered by the said recall, it will cost me around $1,300 I called Land Rover company, submitted a case , waited to hear from the person I made the case with “Moses” no response. Spoke with so many different people to resolve the issue, no response. Got an email from Moses , informing me that he was sick . After long wait approximately a month or more , I got the final response which is rejection to take care of the cost of the latch . It’s worth mentioning that the recall is about the latch, and the locking motor is inside the latch, so all is in one unit . I have been loyal to Land Rover for many years, me , my wife and my kids we owned five land rovers in the past years . I’m very disappointed at land rever of the way they handled my case . More

Was a fast and wonderful experience on buying. Customer service spoiled me and my Sales Consultant John Pham was very helpful Customer service spoiled me and my Sales Consultant John Pham was very helpful More

It's always a pleasure to get my car serviced here. Morgan has assisted me on several occasions and every time he is professional, friendly, and helpful. He's easy to communicate with and always tries Morgan has assisted me on several occasions and every time he is professional, friendly, and helpful. He's easy to communicate with and always tries to help my situation as much as possible. More

Everyone has been great. The issue itself has been rather frustrating but I will say the entire staff has been very attentive. The issue itself has been rather frustrating but I will say the entire staff has been very attentive. More

They the best! Got me in and out!! couldn’t ask for better service!!! such wonderful time Got me in and out!! couldn’t ask for better service!!! such wonderful time More

The Riverside store went the extra mile to get me into the car I really wanted. Patrick Branson in sales is so knowledgeable on all the different models. He is very passionate of the brand. He took the ti the car I really wanted. Patrick Branson in sales is so knowledgeable on all the different models. He is very passionate of the brand. He took the time explaining all the features on the car. Steven in Finance went above and beyond to get me financed. Scott McCloud and Joe Garofalo were very supportive on wanting to me to be happy with the deal on my car. Thank you Team. Mary Barrera More

Erin was amazing! My car died at home and he walked me through some trouble shooting. He was always available to answer my questions. Once my car was towed to the deal My car died at home and he walked me through some trouble shooting. He was always available to answer my questions. Once my car was towed to the dealership he was great at communicating everything to me. I enjoyed working with Erin!! More

Erin always provides excellent service. He’s great with giving prompt updates when my SUV is being serviced. He’s a great asset to Land Rover! He’s great with giving prompt updates when my SUV is being serviced. He’s a great asset to Land Rover! More