Jaguar Land Rover Riverside

Exceptional Service My F-Pace experienced problems with the infotainment system. After a few "trial and error" visits, Jim L. personally took charge, and through his dog My F-Pace experienced problems with the infotainment system. After a few "trial and error" visits, Jim L. personally took charge, and through his dogged determination, the issue was resolved. I can not thank him and the entire team at Alvarez enough. More

Annual service Had the annual service performed plus some issues voice on Navigation and rear camera intermittent failure. Everything was fixed and the car was wash Had the annual service performed plus some issues voice on Navigation and rear camera intermittent failure. Everything was fixed and the car was washed when returned. I like the customer service focus and relationship with these folks. I have owned Toyota, Porsche and Range Rover. There service was good but the group is much better. It is like family. More

Service Department is Superior In for some extensive service due to a minor accident--hit curb and damaged suspension, wheel and tire. As always, Ivan the Service Manager, took s In for some extensive service due to a minor accident--hit curb and damaged suspension, wheel and tire. As always, Ivan the Service Manager, took such good care of us from arrival to pickup of vehicle the following week. He provided loaner Jaguar and all was good!! There is a difference in dealerships! And even with my daughter's late model Audi, the service experience at Alvarez and with Ivan, is very different than the Audi dealership across the street! Thank you!! BTW, my wife LOVES her Jaguar XF!! More

great very help full in all aspects.knowledgeble of product. would tell my friends of the great work and trust for this dealer ship. service rock. very help full in all aspects.knowledgeble of product. would tell my friends of the great work and trust for this dealer ship. service rock. More

Alvarez Jaguar - The BEST!!! My entire experience from dealing with the Sales Department and then the Service Department has been extremely satisfying. For their customer care, k My entire experience from dealing with the Sales Department and then the Service Department has been extremely satisfying. For their customer care, knowledge and expertise, I recommend this dealership highly!!!! More

I took my jaguar in for service. Dealing with Ivan and the staff is always a fantastic experience. They explain all work up front and they always have a loaner car available fir my co Dealing with Ivan and the staff is always a fantastic experience. They explain all work up front and they always have a loaner car available fir my convenience. More

Ivan in service department is the man!! Ivan in service department in Riverside will take good care of you. He's goes above and beyond. Everyone at the dealership are friendly and helpful. Ivan in service department in Riverside will take good care of you. He's goes above and beyond. Everyone at the dealership are friendly and helpful. More

Jag Lover-3rd car from same dealer When you buy more than one car at the same dealer they must do something RIGHT!!! Not just sales but the service department is amazing. I always fee When you buy more than one car at the same dealer they must do something RIGHT!!! Not just sales but the service department is amazing. I always feel welcome no matter what department I am in. More

Alvarez Jaguar I recently took my Jaguar in for service at Alvarez Jaguar and I couldn't have been more pleased with the service I received. I was greeted immediatel I recently took my Jaguar in for service at Alvarez Jaguar and I couldn't have been more pleased with the service I received. I was greeted immediately by the service manager Ivan who was beyond professional, courteous and informative. In fact, I was also approached by two other members of the team there who were also very helpful and both asking if I needed anything. I've owned other luxury car brands and have to say that after experiencing service at Alvarez Jaguar they have earned a customer for life. Truly and great experience! More

Jag Family I spent about 20mins at the dealership and completed everything else by phone/text. I absolutely love this dealership but to be honest I really feel t I spent about 20mins at the dealership and completed everything else by phone/text. I absolutely love this dealership but to be honest I really feel they treat me like a loved family member. The story started with Ana the very sweet Sales rep who quickly introduced me to Jovan (awesome manager) and within a couple of days, my new Jag F Type was delivered by Mikiah. He is probably the most professional represtative from any business that you could meet. He very patiently showed me the car and answered all and any questions I had about it. After a few more days I had another call from Alvarez sending another technician to made me feel very comfortable with this bundle of red joy. To say they provide Outstanding service is an understatement. Love Love Love Alvarez! For the record, I had no dealings with any associate prior to me wandering in looking at Jags. More