Jaguar Land Rover Santa Monica - Service Center
Santa Monica, CA
320 Reviews of Jaguar Land Rover Santa Monica - Service Center
The hourly charge is REAL HIGH . I will think twice before bringing my car in . I will think twice before bringing my car in . More
My Service Advisor Jeff Ascencio was great! He was extremely knowledgeable and professional. He kept me updated me on my parts being ordered for the proper service and reassured me that my ex He was extremely knowledgeable and professional. He kept me updated me on my parts being ordered for the proper service and reassured me that my extended loaner period would be okay for the car they let me have during my service. The service was great! Thank you Jeff for fitting me in for an appointment as well as providing me with a loaner car! My car runs great again! More
The staff is so kind and knowledgeable, and really looks out for your well-being out for your well-being More
I am a customer of Santa Monica Service Department for over 15 y. You always can expect worm welcome from the dedicated staff who providing personalized service in order to meat all customer needs. over 15 y. You always can expect worm welcome from the dedicated staff who providing personalized service in order to meat all customer needs. More
Mario is amazing and always provides the best personalized and attentive service. From scheduling our appointment to updates on the status to pick up. Mario always ensures our experience is seaml personalized and attentive service. From scheduling our appointment to updates on the status to pick up. Mario always ensures our experience is seamless. More
Everyone is responsible at the Santa Monica service department. The guy who takes my car and gives me a rental and it’s all wonderful experience. However, my service advisor Mario is the best service a department. The guy who takes my car and gives me a rental and it’s all wonderful experience. However, my service advisor Mario is the best service advisor I have ever had during all these years that I take my car to all these different dealerships. He is extremely caring and knowledgeable and kind and responsive. I love my experience every time I bring my car for service. Mario is excellent and his services are exceptional!!! More
The service was beyond phenomenal! will definitely recommend this dealer to family and friends. thanks! will definitely recommend this dealer to family and friends. thanks! More
Everyone that works at Land Rover Santa Monica is extremely nice! The sales process was super fast! I love my Range Rover! extremely nice! The sales process was super fast! I love my Range Rover! More
This dealership exceeded all expectations on every front. I highly recommend them. A great experience. I highly recommend them. A great experience. More
The vehicle I was given was not the same as the vehicle being worked on. This is something Land Rover should be able to accommodate, especially when people’s work and lifestyle has to be maintained with th being worked on. This is something Land Rover should be able to accommodate, especially when people’s work and lifestyle has to be maintained with their respective vehicle. What is a standard, routine maintenance check up that is prepaid in my payment it took nearly a week to finish, which is probably only a 2-3 hour job. For a luxury vehicle brand, it’s completely unfathomable how slow and somewhat incompetent the staff and protocols are at this branch. More