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Jaguar Land Rover Tysons Corner
Vienna, VA
938 Reviews
It is our sincere pleasure to welcome you to Jaguar Land Rover Tysons Corner, consistently the number one volume dealer in sales and service in the Metropolitan Washington D.C. area! Our dealership is focused on delivering the ultimate customer experience to all of our customers and consistently scores above the national average for customer satisfaction in both sales and service. For the past several years, we have been recipients of the Pride of Jaguar Award and the Land Rover Pinnacle Award, the two most prestigious awards given by the manufacturer. This annual award is given to the top 12 Jaguar and Land Rover dealers nationwide, based on the highest customer satisfaction ratings and top volume performers. We are one of the only dealerships to have won BOTH of these awards consecutively. Our management staff has over 100 years of automotive experience collectively and are 100% certified by the manufacturer. And, with recent improvements to our facility, we're now one of the most exclusive state-of-the-art facilities in the area, with the most convenient hours for sales and service, open seven days a week.
Since Jaguar Land Rover Tysons Corner is one of the area's the largest volume dealership, we stock the most Jaguar models: XF, XJ, Vanden Plas, XK, and F-Type, as well as Land Rover models: LR4, LR2, Autobiography, Range Rover Sport, Range Rover, & Evoque in the area. We also have the most luxury diversified inventory of pre-owned Jaguars and other luxury brands, mostly one owner with clean Carfax.
Rosenthal Corporate Mission Statement: To make it easy for our customers to buy a quality product at a fair price from people devoted to quality service
We serve all of Northern Virginia (VA), including Fairfax, Virginia; McLean, Virginia; Falls Church, Virginia; Arlington, Virginia; Alexandria, Virginia; Vienna, Virginia; Dunn Loring, Virginia; Reston, Virginia; Leesburg, Virginia; Springfield, Virginia and all of Washington, D.C.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 938 reviews
December 27, 2020
Michael was fantastic! I called with a dead battery/problematic 2020 Jaguar F Pace on CHRISTMAS EVE at 3:30pm (they closed at 5) and he told me to bring it in on and told me they had a loaner w battery/problematic 2020 Jaguar F Pace on CHRISTMAS EVE at 3:30pm (they closed at 5) and he told me to bring it in on and told me they had a loaner waiting for me. He helped me with the utmost respect and full undivided attention when I arrived at 4:30pm. I received a call back the day after Christmas and all my issues were resolved, car cleaned & vacuumed, and everything explained honestly and accurately. Michael is great and so is Rosenthal Jaguar/Land Rover. I used to have a Land Rover I would take to Bethesda Jaguar Land Rover and NOPE, I’ll never be back there again as long as Rosenthal is open! More
by Rhody2DC
Employees Worked With
Michael Mancinho
December 23, 2020
Always such a pleasant experience getting car serviced. Kevin Dooley goes above and beyond in making the process as smooth as possible. Amazing customer service and so helpful. Kevin Dooley goes above and beyond in making the process as smooth as possible. Amazing customer service and so helpful. More
by af
Employees Worked With
KEVIN DOOLEY
December 23, 2020
The reason that I am now driving my 3rd range rover in 11 years is because of the service that I receive from Kevin Dooley at Rosenthal Jaguar. He pays incredible attention to detail, and always gives me a years is because of the service that I receive from Kevin Dooley at Rosenthal Jaguar. He pays incredible attention to detail, and always gives me a complete review of the service performed. More
by Sbevans73
Employees Worked With
Kevin Dooley
December 22, 2020
Awesome dealer experience. Everyone was very pleasant, patient and honest. Hamad was extraordinary, and was extremely informative. Made the process easy and welcoming. Will be a lifetime buyer. patient and honest. Hamad was extraordinary, and was extremely informative. Made the process easy and welcoming. Will be a lifetime buyer. More
by Birddog
Employees Worked With
Hamad Arshad
December 19, 2020
Based on our meetings with Andy we chose to make Rosenthal Land Rover our new ‘go-to’. After 20+ years at other LR dealerships this was by far the best, most professional, informative, & easiest car Rosenthal Land Rover our new ‘go-to’. After 20+ years at other LR dealerships this was by far the best, most professional, informative, & easiest car buying experience all based on Andy More
by Briggsmorin
Employees Worked With
Andy Moshrefi
December 19, 2020
Joe Simoules in the Jaguar service department has been assisting us for many years. He has always been professional in guiding us in the right direction as it relates to the care of our car. His personal assisting us for many years. He has always been professional in guiding us in the right direction as it relates to the care of our car. His personal interest and expertise goes beyond what would normally be expected. More
by jjadler
Employees Worked With
C. C. Sloan
December 18, 2020
Ana Bejarano was amazing and very helpful. She was very professional and explained everything in a lot of details. She answered all my questions and even taught me things about my car I never knew! Highly professional and explained everything in a lot of details. She answered all my questions and even taught me things about my car I never knew! Highly recommend this dealer!! More
by RangeroverSC
Employees Worked With
Ana Bejarano
December 18, 2020
After driving 1/2 way to Rosenthal Jaguar for my oil/filter change, I realized that I had left my masks in my daily driver vehicle, and knew that I'd have to reschedule my service. But unexpectedly oil/filter change, I realized that I had left my masks in my daily driver vehicle, and knew that I'd have to reschedule my service. But unexpectedly, and so very professionally, Mr. Simoules graciously opened a box of face masks and offered me one to allow the service to take place. Then I was pleased to find that my service was completed in little more than one hour despite the waiting room being full of other customers. And for even more "frosting on the cake presented by Mr. Simoules", my car was freshly washed and the service came with a discount! More
by CharlesRoller
Employees Worked With
Joseph Simoules
December 17, 2020
Found a unique color combo in a Jaguar XF. Had really enjoyed a previous XF lease, and was ready to come back to Jaguar. Negotiation process was the "usual." Nothing special, neither good nor bad. My enjoyed a previous XF lease, and was ready to come back to Jaguar. Negotiation process was the "usual." Nothing special, neither good nor bad. My wife took delivery of the car, which went reasonably well. Staff was very courteous to her, and the F+I manager was particularly polite and reasonable. This was much appreciated by my wife and I. At the end of the delivery, the salesman asked my wife to be sure an write a review on Dealer Rater. So here I am. Interior of the car was dirty; specifically a dirty headliner. This is inexcusable. Dried wax on the exterior that hadn't been buffed off. Not quite "inexcusable" but certainly sloppy. Tires........probably a little more worn than they should be. NOT bald...just a little more worn than should be on a gently used luxury car. Sales made no post delivery contact; this is simple, basic salesmanship. An easy way to lay a foundation for the Next Sale, right? I messaged the salesman, asking for a copy of the Carfax and a printout of any maintenance that had been done. He sent the Carfax and ignored my other request. I asked again, and his response that he couldn't provide me with any maintenance information. I asked him if he could have a service advisor do it. His response was...well, there was no response. It's about 10 days post delivery of a dirty car, my request for maintenance records was ignored, and there's been no post-delivery follow up. I'm not including names; not AT ALL a personal attack. Turnover is high, training is poor. This is probably a training/leadership issue. *Update* Turns out that there was unreported body damage to the car. SERVICE department was excellent to deal with, but this is an unresolved issue. Service manager is looking into this, and I a hoping to hear from Sales. J. Hill 2017 XF Cesium Blue. More
by BlueXF
Employees Worked With
Staff
December 15, 2020
Andy Moshrefi was fantastic to deal with. This dealership is so lucky to have him selling their vehicles. He really guides us and takes the stress out of the process! Thanks Paul and Kerry Smith is so lucky to have him selling their vehicles. He really guides us and takes the stress out of the process! Thanks Paul and Kerry Smith More
by Kerry S.
Employees Worked With
Andy Moshrefi
