Jaguar Land Rover Tysons Corner

Excellent service. Tommy is a top notch advisor with true integrity. I've dealt with many dishonest dealers in the past, but this place truly puts the customer first. Tommy is a top notch advisor with true integrity. I've dealt with many dishonest dealers in the past, but this place truly puts the customer first. More

Very unhappy with the car I purchased. Very disappointed about my car which is relatively new and certified. Have had the same issues 6 times since 40 days of purchasing. Reza Sabahi is th Very disappointed about my car which is relatively new and certified. Have had the same issues 6 times since 40 days of purchasing. Reza Sabahi is the only person that went above and beyond with everything and I always appreciate him. More

DO NOT TRUST A WORD THESE PEOPLE SAY. The Sales managers are sleezy liars who do not respect deposits. We were looking at a used car there. We liked it so we were given paper work to put down a deposit and are sleezy liars who do not respect deposits. We were looking at a used car there. We liked it so we were given paper work to put down a deposit and were told they would hold the car with the deposit. They ran our credit and we were set to buy the car. We don‘t live close to the dealer, so we were on our way and stuck in traffic with a screaming baby . We called the salesperson and he said we were set to go. Maybe 15 minutes later (after we sat in traffic for 1.5 hours) we got another call from the salesperson saying don’t come they had sold the car. He begged the sales manager to respect the deposit and that we were on the way (20 minutes out). The sales manager refused to honor the deposit and when we called to talk to him he told us it is not the policy to hold used cars. If it was not the policy, why did they run our credit for the deposit? The sales manager refused to acknowledge that he was in the wrong and could careless about customer service. What a world we live in when people can’t trust anyone on their word. More

Tommy Rougeux at Rosenthal Jaguar Land Rover is the absolute best! For many years he has taken care of my and my family’s cars. I cannot thank him enough for always getting back to me when I have a que absolute best! For many years he has taken care of my and my family’s cars. I cannot thank him enough for always getting back to me when I have a question. Impeccable service, timing, and care from an expert! Highly recommend to all! More

I was delighted with the service I received from Tyson. It was the kind of service and support I expect from Land Rover. I most recently had a bad experience at the Chantilly Land Rover and decided not to It was the kind of service and support I expect from Land Rover. I most recently had a bad experience at the Chantilly Land Rover and decided not to do business there. More

I am not a frequent car buyer. I do not enjoy the process, but Michael Parrish changed my mind. He was polite, friendly, casual, and responsive…like talking to a friend He answered every question t process, but Michael Parrish changed my mind. He was polite, friendly, casual, and responsive…like talking to a friend He answered every question that he could and then got immediate answers on any question to which he didn’t know the answer. This showed me that he was listening to me and my concerns. Because I was still shopping, I left his dealership to go look at another car. The contrast between the sales guy at the other dealership and Michael was astounding. Yes, I liked the car that Michael was selling, but I realized that I wanted to do business with Michael because he sold a car the way that I would sell a car…in a direct, honest, and personable way. Even after the sale was complete and the car was at my house, I had questions about some details about the car, about the registration process as an out-of-state buyer, and about setting some things up with my local dealer. Michael responded immediately with the information that I wanted and needed as if I was still a sales customer. In today’s world, customer service and personal attention are lacking, but Michael provided both abundantly. I REPEAT…after the sale to me had already been made, his job as a salesman was finished, yet he still responded to my questions as quickly as if I were standing next to him at the dealership. Unfortunately for Michael 😊, I keep my cars a long time. I’m still going to hold onto Michael Parrish’s card because I would without question drive the 90 minutes to buy another car from him. More

Tommy in LR service has always provided expert guidance on our vehicles. Have worked with him for 10+ years now. He is a consummate professional, could not ask for more. on our vehicles. Have worked with him for 10+ years now. He is a consummate professional, could not ask for more. More

Andy was wonderful. The process was quick and smooth. He insured that the vehicle was inspected again before I drove it off the lot. Thanks! insured that the vehicle was inspected again before I drove it off the lot. Thanks! More

Andy has been outstanding in all aspects. From the time he took my inquiry call to taking delivery of the car. He explained everything thoroughly. I’m happy with him and he will certainly get any referra he took my inquiry call to taking delivery of the car. He explained everything thoroughly. I’m happy with him and he will certainly get any referrals from me. More