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Jaguar Land Rover Tysons Corner
Vienna, VA
973 Reviews
Welcome to Jaguar Land Rover Tysons Corner- Our focus is simple: delivering an exceptional customer experience. We consistently score above the national average in customer satisfaction and have earned both the Pride of Jaguar Award and the Land Rover Pinnacle Award - honors given to only the top 12 dealers nationwide - making us one of the few dealerships to receive both awards consecutively.
Our recently renovated, state-of-the-art facility is designed around your convenience, with sales and service offering extended hours.
As one of the area’s largest volume dealers, we offer an extensive selection of new Jaguar and Land Rover models, along with a wide variety of luxury pre-owned vehicles—many one-owner with clean Carfax histories. We proudly serve customers throughout Northern Virginia and Washington, D.C., making it easy to find the right vehicle at a fair price from a team dedicated to quality service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 973 reviews
July 13, 2024
Excellent in customer service! Experienced mechanics. Welcoming environment! Kevin is well experienced Advisor. He Explain the process and follow up from start to finish. Excellen Experienced mechanics. Welcoming environment! Kevin is well experienced Advisor. He Explain the process and follow up from start to finish. Excellent customer service! More
by TGained
Employees Worked With
Kevin Dooley
June 29, 2024
Bad customer service. They don’t answer the calls. My car was not fixed. Left message for the manager two days ago. Still no one has called me back. They don’t answer the calls. My car was not fixed. Left message for the manager two days ago. Still no one has called me back. More
by A
March 11, 2024
It always be very clean and customer service is very pleasant and service is great. pleasant and service is great. More
by darrenp57
Employees Worked With
February 08, 2024
Good service, great advisors. Alex is very helpful and goes the extra mile to ensure customer satisfaction. The Land Rover advisors are always ready to assist when needed. Alex is very helpful and goes the extra mile to ensure customer satisfaction. The Land Rover advisors are always ready to assist when needed. More
by Shawnaf25
January 31, 2024
Amazing service. Very efficient staff. Alex was super professional and yet very friendly. Got my car back in 2 hours fully cleaned and car washed 👍 Very efficient staff. Alex was super professional and yet very friendly. Got my car back in 2 hours fully cleaned and car washed 👍 More
by hansa
Employees Worked With
January 19, 2024
The ice broke the wiper blades and the dealership replaced them very quickly and they checked and topped off the fluids. Very easy experience and very fair pricing. They have great coffee and and a replaced them very quickly and they checked and topped off the fluids. Very easy experience and very fair pricing. They have great coffee and and a very friendly staff. Steve, Kevin, Tommy, Alex, and Nacir were all very cordial and friendly. Mike in the shop also noticed that the inspections are almost expired and they are going to have it done next week. I Would definitely recommend them! More
by SSDISENGAGED
Employees Worked With
Other Employees :
Griffin Sava, Adriana Calderon, Tommy Rougeux, Jack Matteson, Kevin Dooley
January 09, 2024
I purchased a certified 2021 Jaguar in Ft Lauderdale and had it delivered to my residence in VA. Upon delivery I noticed several issues and contacted the GM in Ft Lauderdale. She reached out to Mr. Miller i had it delivered to my residence in VA. Upon delivery I noticed several issues and contacted the GM in Ft Lauderdale. She reached out to Mr. Miller in service and set an appointment for me. I reached out via phone to speak with him about the appointment and he was extremely crass and rude. He was so nasty, after we ended the call I immediately dialed all other Jaguars in the area to see if someone could fit me in for service. I was so upset I called Mr. Miller back and asked him why he had such a gruff attitude with me. He replied he was busy as it is the end of the year and wasn't meaning to be rude. I brought my Jaguar in and this service department had the vehicle for 4 days. When I arrived to pick up the vehicle, two of my main concerns weren't addressed. The service advisor was so rude, more rude than Mr. Miller. She ended up handing my key and telling me the issues were “in my head and I could take the car elsewhere and maybe they can find an issue”. WOW! I left and my two major issues are still issues. The lack of customer service and lack of communication skills presented by both members of your service team has left a horrible taste in my mouth. Between the issues from my purchase and the issues at your service department, I am ready to run back to Mercedes as I always have owned new Mercedes. I have had several vintage Jaguar’s in the past and we thought we would give jaguar newer cars a try-thought we would purchase this SUV, drive it for a year and then, if we liked Jaguar, we would trade it in for a new and larger model, locally. As of now, I wouldn’t step foot back into this dealership, even if they offered me a new Jaguar for free! More
by Manhattanmatthew@gmail.com
