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Jaguar Land Rover West Columbia - Service Center

Clarksville, MD

4.8
332 Reviews

332 Reviews of Jaguar Land Rover West Columbia - Service Center

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May 26, 2024

Great service & friendly customer care, amazing job repairing my car and Tom was awesome thanks. More

by DARRELL.RAASHID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 03, 2024 -

Jaguar Land Rover West Columbia responded

Thank you for sharing your experience with Tom, our goal is always to have completely satisfied customers!

May 23, 2024

My current service visit was great-appreciate the loaner vehicle since i live in annapolis More

by perri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mathews
Jun 03, 2024 -

Jaguar Land Rover West Columbia responded

We make every effort to have alternative transport available for our customers, glad we were able to accommodate you!

May 20, 2024

Mike did a great job in servicing my 2016 Land Rover Discovery. It was a quick fix to repair the bumper sensor and I appreciate the gratis work. More

by rbrennan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
May 22, 2024 -

Jaguar Land Rover West Columbia responded

Always good to hear we are worthy of a 5* review!

May 19, 2024

Mr. Engle was ver Professional and expressed a great deal of concern. Explain my issues with clarity. More

by biblelifeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
May 22, 2024 -

Jaguar Land Rover West Columbia responded

Thank you for your feedback, it's good to hear you were treated with professionalism and clarity

May 12, 2024

When I go, I always receive great service at this dealership. I highly recommend to everyone. More

by MOHAKPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
May 13, 2024 -

Jaguar Land Rover West Columbia responded

Happy to hear we are consistently performing for you, we appreciate your patronage!

May 11, 2024

I recently took my car to Jaguar Land Rover of West Columbia for a routine oil change and inspection and couldn't have been more impressed with the experience. From the moment I pulled in, the staf More

by remitch29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
May 13, 2024 -

Jaguar Land Rover West Columbia responded

Thank you for this thorough review of Mike and our service process- we always strive to provide exceptional service to our luxury clientele!

May 10, 2024

We love working with Winston and his parts team at Jaguar Land Rover of West Columbia! More

by AUTOCENTROOPERATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston
May 13, 2024 -

Jaguar Land Rover West Columbia responded

Good to hear that, we thank you for leaving our parts team this awesome review!

May 10, 2024

The service department was exceptionally accommodating. Tom provided A+ customer service with thorough information and a clear path forward for addressing my issues. More

by Ken Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 13, 2024 -

Jaguar Land Rover West Columbia responded

Thanks Ken, we appreciate the kind words and your business!

May 05, 2024

It is always a pleasure to take my car in for service. From the time I pull in until I leave everyone make my visit quick and easy. More

by CARSOFCOLUMBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
May 13, 2024 -

Jaguar Land Rover West Columbia responded

Wonderful, we appreciate you leaving us this review.

May 03, 2024

I thought I made an appointment, but found out I really didn't when I showed up. Tom Matthews helped me anyway and serviced my RR quickly and efficiently and arranged for an Uber ride to/from my house. More

by Robyn1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
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