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Jaguar Land Rover West Columbia - Service Center

Clarksville, MD

4.8
327 Reviews

327 Reviews of Jaguar Land Rover West Columbia - Service Center

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October 07, 2023

Good customer service, Mike is a very good guy, answered all my questions and concerns More

by Gladys
Recommend Dealer
Yes
Employees Worked With
Mike
October 07, 2023

Tom has always been prompt, helpful, and flexible with any and all of my service needs over the years. More

by ANDREW.LF.MINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
October 07, 2023

Michael the service rep was fantastic. Explained everything and he was spot on.very pleased.👍👍👍👍 More

by vic4065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
October 06, 2023

Service manager Tom Matthews and Robert the technician provides great customer service and explanations. Thanks More

by ALLBRITTONV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthew
October 05, 2023

Everyone was courteous, polite, respectful and timely. It was clean and everyone was professional. Love it! More

by LQWG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna, Angel
October 04, 2023

My visit to West Columbia was pain free. Tom is great to work with. He explains everything so you can clearly understand. He is amazing. More

by MOEBARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
September 30, 2023

The customer service was very good from beginning to end while my vehicle was getting serviced. More

by Christi Dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna from customer service, Mike in service and Arnold in sales
September 30, 2023

Great customer service! Friendly, knowledgeable & helpful. Scheduled my appointment quickly and answered all of my questions. More

by WILLIAMS.TAYLOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
September 28, 2023

Thank you for the timely and No hassle repair. Your customer care is much appreciated! More

by TME0609
Recommend Dealer
Yes
Employees Worked With
Tom
September 28, 2023

Our Jaguar F Pace was returned due to Engine Light coming on again after new part was replaced. Part was found to be defective and was replaced. So far everything is okay. Was given Loaner to use as promi More

by DMDAHLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Tom
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