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Jaguar Land Rover West Columbia - Service Center

Clarksville, MD

4.8
320 Reviews

320 Reviews of Jaguar Land Rover West Columbia - Service Center

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December 10, 2018

They are on it. PJ took very good care of my issue I had regarding my door clip. It is now fixed and I am very happy not to have to think about it. More

by Expensive4343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ
October 16, 2018

Genuine stellar service and attention to detail An exceptional purchase at Land Rover West Columbia in every facet. From my very exceptional and knowledgeable Sales Guide, Larry, and receptionist, More

by JOE MARROCCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Sharon, PJ, Kevin,Dallas
September 03, 2018

Richard is fantastic! I cannot brag enough about Richard and his customer service. He’s friendly, accommodating and in my opinion, one of Range Rovers top employees. If you More

by Evoque13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
August 03, 2018

Service Review Richard was very accommodating. I would come back and use this service center again. I had previously heard negative reviews if the service but Richa More

by Mwineman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard in service
May 09, 2018

Excellent Service, Richard was very accommodating. He is very professional and his customer service skills outstanding. I would recommend this dealership for your servic More

by Linda P
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, he had a very nice dog too!
December 23, 2017

Unfriendly Poor Customer service This is the most unfriendly and poorest customer service place I have ever been to I will never come Bach here again I would drive twice as long to go More

by John Doe 111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not known
October 30, 2017

Care Taken For Joyride CAR TAKEN FOR JOYRIDE WHILE IN FOR SERVICE. DON'T DO BUSINESS WITH JIM COLEMAN CAR DEALERSHIPS. Summary: My new car that I bought from them was take More

by JGM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Smith (GM), Steve (Service Mgr), and Managing Partner
May 17, 2015

Just as promised! I was in for a safety recall. Quick and timely. I was in and out just as promised. The Service Team is always on point and has been accurate with time More

by Rover and Jag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
June 11, 2013

Arrogant jerks. I was going to buy my RR Sport from them in February and the sales person had little knowledge of the vehicle and killed the deal. I eventually went to the Land Rover dealer in Rockville an More

by HalukKantar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department and GM
June 16, 2010

A recent morning, I had to make an unplanned visit to dealer. Service manager listened to my description of problem and arranged for a tech to immediately check car's computer for stored codes. Tech de More

by JSGeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis F. (Svc Mgr); Jerry (or Gerry?), Tech
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