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Jaguar North Scottsdale

Scottsdale, AZ

4.8
139 Reviews

18100 N Scottsdale Rd

Scottsdale, AZ

85054

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Showing 139 reviews

October 19, 2022

Stephen and staff were friendly, efficient and I felt like extremely comfortable with their knowledge and competency level. Jeff PV More

by Jaherb66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven & Bill
Oct 21, 2022 -

Jaguar North Scottsdale responded

Hello, it makes us happy to see that our staff was friendly, efficient, and knowledgeable making sure you were comfortable during your entire visit at Jaguar North Scottsdale. Thank you for choosing to do business with us.

October 17, 2022

I purchased my new 2011 Jaguar XF at this dealership in 2011 and have always used them for all my services. Yes, they are a great reliable and trustworthy dealer that have kept my Jaguar running beautiful More

by maxlazar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Eli, and Robert all deserve recognition
Oct 19, 2022 -

Jaguar North Scottsdale responded

Thank you so much for writing about your experience with our team. We are excited to know our staff always goes above and beyond to ensure you get the customer service you deserve. Words cannot describe how much we appreciate your loyalty. Thank you for choosing Jaguar North Scottsdale. For any additional help or information, please contact us anytime. Have a wonderful day.

October 14, 2022

They always do a very thorough job and ask for permission if unexpected work is required. More

by mgallagher13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Wolf
Oct 16, 2022 -

Jaguar North Scottsdale responded

Hello! We are pleased to know that our team always provides you with thorough work here at Jaguar North Scottsdale. We truly appreciate your contributing this excellent rating online. We look forward to seeing you again.

October 10, 2022

First class service , excellent customer service. I’m totally happy with everything that needs to be fixed . More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 11, 2022 -

Jaguar North Scottsdale responded

Hello Adam. We are so glad that we had the opportunity to work with you and earn your five-star review. Our Service Team at Jaguar North Scottsdale is always available should you require any further assistance.

September 14, 2022

Clean and the people are professionals. Waiting for your vehicle is not recommended it always takes long even when having simple services done More

by Jav19591
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Jones
Sep 15, 2022 -

Jaguar North Scottsdale responded

Hello, Thank you for bringing this to my attention. I value our guest feedback tremendously and would like the chance to speak with you to learn more about your recent visit to our Service Department and the subsequent wait time. Can you please email me your preferred contact information? I appreciate your time! Mark Spendley General Manager Jaguar North Scottsdale mspendley@penskeautomotive.com

Sep 15, 2022 -

Jav19591 responded

Jav19591@sbcglobal.net

August 30, 2022

Great service. You shouldn’t force people to give you a set number of words. It makes us not want to fill out your survey. More

by Lscates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina
Sep 03, 2022 -

Jaguar North Scottsdale responded

We really appreciate you taking the time to share your feedback regarding your time with us at Jaguar North Scottsdale. If there is anything else you would like to discuss, please feel free to reach out to us. Thank you!

August 23, 2022

Service advisors not accepting calls? ? Unable to schedule jaguar service at PENSKI delearship, no one available, after two attempts on hold 20-minutes and 15- minutes ??? More

by PENSKI fantom service
Customer Service
Recommend Dealer
No
Employees Worked With
Receptionist
Aug 23, 2022 -

Jaguar North Scottsdale responded

Hello! Your feedback is important to us here at Jaguar North Scottsdale and I would appreciate the opportunity to speak with you to discuss your upcoming Jaguar service. Please email me with your preferred contact information. Thank you, Mark Spendley General Manager Jaguar North Scottsdale mspendley@penskeautomotive.com

July 29, 2022

Service is always great at Scottsdale Jaguar and Stephan Pham is an awesome service advisor. I’ve always been happy with his knowledge and fairness. More

by James Carson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan Pham
Jul 29, 2022 -

Jaguar North Scottsdale responded

Thank you for allowing us your business. We strive for customer satisfaction. We are delighted to see that we've gained yours. We hope to have you return here at Jaguar North Scottsdale.

July 18, 2022

JD was superior! He took car of my car immediately and provided me with transportation. My car was completed in a day. When I picked it up, it was spotless! JD is an More

by azyoung007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JD
Jul 19, 2022 -

Jaguar North Scottsdale responded

Hello! Thank you for your 5-Star rating. We're happy to see that your experience with our team here at Jaguar North Scottsdale was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

July 16, 2022

Steven is the greatest. He always has me and my dads interest in mind when we bring in our separate vehicles. Yes we are a 2 Jaguar family and Jaguar of North Scottsdale t More

by margie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven H. Pham
Jul 19, 2022 -

Jaguar North Scottsdale responded

Hi Margie, sounds like the entire family has had consistently efficient visits with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicles to us at Jaguar North Scottsdale and we look forward to servicing your Jaguars again when needed.

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