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Jaguar North Scottsdale

Scottsdale, AZ

4.8
139 Reviews

18100 N Scottsdale Rd

Scottsdale, AZ

85054

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Showing 139 reviews

December 31, 2021

John Quinones is my new favorite service advisor. Great communication and honesty from start to finish. I've had not-so-great experiences with other service departments (for other makes of vehicles), but L More

by RG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Quinones
Jan 02, 2022 -

Jaguar North Scottsdale responded

We appreciate your positive feedback and we are pleased to learn our Service Team provided you with outstanding customer service throughout your service visit. We thank you for choosing to do business with us at Jaguar North Scottsdale and we look forward to serving you again.

December 19, 2021

Great service. I had three recalls that had to be corrected. One of the recalls was interfering with the operation of my 2021 F-Pace. The N. Scottsdale service department fixed all three of the recal More

by AlZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs Wolf
Dec 19, 2021 -

Jaguar North Scottsdale responded

Hello, We are delighted that our Service Department could meet your expectations. At Jaguar North Scottsdale we appreciate your recommendation and we look forward to working together again.

December 15, 2021

Its always a pleasure dealing with Shaun Moss, he is thorough and so accommodating. It was super simple and no hassle at all. More

by Lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Moss
Dec 15, 2021 -

Jaguar North Scottsdale responded

Jaguar North Scottsdale wants to thank you for the five-stars!

April 22, 2020

Absolutely awful, rude. After working with the service manager Robert I must say they take good care of their clients. There were some hiccups with the Jaguar warranty, but R More

by RZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager Robert and General Manager Mark Spendley
December 23, 2019

My experience with the dealership, and getting my car serviced was great. The rental car was perfect. Thank you so much. I will be back More

by paul.carlton
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 23, 2019 -

Jaguar North Scottsdale responded

Paul, Thank you for taking the time to share your great experience with Carlos! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 16, 2019

Gina was very helpful when I brought my car in without an appointment for servicing. When you have an on going problem you really appreciate knowledgeable service advice. More

by Dougthal
Recommend Dealer
Yes
Employees Worked With
Gina Sanchez
Dec 17, 2019 -

Jaguar North Scottsdale responded

Hi there, thanks for the great review! We are so pleased to hear Gina has given you outstanding service. It was a pleasure working with you! We hope to see you again!

December 12, 2019

One of the best car buying experiences we've had in 40 years! From the first contact with Willi we felt very comfortable looking at the various Rovers available. Willi is a very personable guy! A pleas More

by Paul Borys
Recommend Dealer
Yes
Employees Worked With
Willi Iglinsky
Dec 12, 2019 -

Jaguar North Scottsdale responded

Hi Paul, thank you so much for the great review! We are so pleased Willi has given you outstanding service. We appreciate your business and hope to see you in the future!

December 05, 2019

I have bought all my cars from Penske the reason is they have always been transparent with everything!! Jack was very professional and very honest with all my questions ! Everything went fast and out the do More

by Rosebud
Recommend Dealer
Yes
Employees Worked With
Jack Macrino
Dec 06, 2019 -

Jaguar North Scottsdale responded

Rosebud, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are thrilled to hear Jack went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to love your brand new ride, and we look forward to taking care of any of your auto needs in the future.

December 03, 2019

Jack has been great. Returns calls efficiently and is VERY helpful. Explains all the options of the vehicle very easy to understand. Insists to contact him anytime if there are any concerns. More

by Reddman1215
Recommend Dealer
Yes
Employees Worked With
Jack Macrino
Dec 03, 2019 -

Jaguar North Scottsdale responded

Thank you for your review and your business! We'll let Jack know to keep up the excellent work. Please let us know if there's anything else we can do for you!

November 28, 2019

Annual Service As always, my service appointment was prompt and professional. My service representative, Alan Davis, is always on top of things. The dealership is More

by Neensjag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Davis
Nov 28, 2019 -

Jaguar North Scottsdale responded

Thank you for taking the time to share your service experience. We truly appreciate your wonderful feedback for Alan. If there is anything else we can do for you, please do not hesitate to reach out and let us know. We welcome you again!

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