Back

Jaguar Novi

Novi, MI

not yet
rated
43 Reviews

25245 Meadowbrook Rd

Novi, MI

48375

Directions

By Type

Showing 43 reviews

August 06, 2021

Very customer conscious, respectful, 1st rate team. The team listened and did what needed to be done. More

by Beth_meadors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Manoviec and his team
August 06, 2021

Ted was very helpful with the process. Awesome human being. My whole experience with the dealership as a group has been great. Thanks! More

by eZi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted
July 03, 2021

Don’t waste your time. The service from the sales team is sketchy at best. Be prepared to get the run around. I understand it is a sellers market right now. I can’t wait for a buyers market and dealerships l More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary
Jul 05, 2021 -

Jaguar Novi responded

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding of your experience. Please reach out to us at (248) 509-2990 at your earliest convenience and we will do our best to resolve this with you.

June 07, 2021

I highly recommend Jaguar Farmington Hills. The level of service exceeded my expectations from the initial contact through final walk through of my new car. Tony was great to work with, as was Brandon. More

by donnaregalado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Cross, Brandon Duffy
Jun 09, 2021 -

Jaguar Novi responded

Donnaregalado, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2021

David was awesome and helped me find the perfect vehicle just for me. He was kind and explained everything to me thoroughly, I’m really glad I chose this dealership for my new Jaguar E-pace. More

by Samantha_C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ali
Jun 09, 2021 -

Jaguar Novi responded

Samantha_c, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Farmington Hills!

April 20, 2021

Fist class experience in every aspect! Fist class experience in every aspect! Fist class experience in every aspect! Fist class experience in every aspect! Fist class experience in every aspect! More

by mchio7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Apr 24, 2021 -

Jaguar Novi responded

Mchio7, thank you for your kind words and this wonderful review!

February 06, 2021

Jaguar Farmington Hills is easily the best Jaguar dealer in Michigan! I always receive the highest level of support and professionalism from both the sales and service team. I would not hesitate to recommen More

by scoop19710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johny
Feb 08, 2021 -

Jaguar Novi responded

Scoop19710, thanks for your praise and kind comments about our team.

February 01, 2021

It was very efficient. Ryan decrease initial cost of replacing oxygen sensor. Chris who shuttle me home was pleasant and made the ride comfortable. Thank you More

by Baltuna58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan and Chris
Feb 03, 2021 -

Jaguar Novi responded

Baltuna58, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Farmington Hills!

January 11, 2021

My vehicle was recently looked at by a different service location. After picking up my car, it had a very strong gasoline smell. I later took my car over to the Farmington Hills location, where John, my ser More

by Sidney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John or Johnny
Jan 14, 2021 -

Jaguar Novi responded

Sidney, thanks for your praise and kind comments about our team.

December 12, 2020

John, the service advisor, was very pleasant. The drop off and pick up was smooth and comfortable given current distancing requirements. I disliked that I had to ask about the services performed and pote More

by N.K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Manoviec
Dec 17, 2020 -

Jaguar Novi responded

Hello N.k., we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Jaguar Farmington Hills

2
...