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Jaguar Raleigh

Raleigh, NC

4.7
104 Reviews
Jaguar Raleigh is your source for Jaguar sales, service and financing in the Raleigh, NC area. Our Jaguar experts are here to help with anything your vehicle might need, including service and repair. In fact, we have a Jaguar factory-certified service department on site for all your automotive needs. Our master service technicians take a white glove approach and carefully maintain your Jaguar to factory standards using OEM software and equipment.
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4001 Capital Hills Drive

Raleigh, NC

27616

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Showing 104 reviews

January 27, 2021

Steven was great and the whole purchasing process went smooth and quick. Everyone we encountered at the dealership were do great help and very nice. More

by TFlesher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bunce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance gentleman and 2 of the car detailing gentlemen. (I’m sorry, I didn’t catch their names.) They were all wonderful and helpful!
January 27, 2021

Neal was very nice, but the dealership itself is incompetent and overpriced. After I specifically told them to be sure to get my county of residence correct for registration and tax purposes they pu More

by Ecugraduate1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Neal Harrigan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Jaguar Raleigh responded

Ecugraduate1, thank you for taking the time to leave a review. We are sorry that your experience was not pleasurable, however, it was a systematic error that took place with the paperwork. We worked diligently to have the paperwork corrected and in doing so, we were able to get the correct documentation that you needed along with our sincerest apologies. If you have any other concerns, please don't hesitate to give us a call. We appreciate your business.

Feb 01, 2021 -

Ecugraduate1 responded

It was not a systematic, it was a human error that I very clearly warned you of before the purchase. Despite the general manager informing me that he had corrected the error, he in fact did not as I indicated in my original post. I had to call the DMV to get the tax record straight for my county, so your response is untruthful. To deny these facts, is to continue to illustrate why I would never buy another vehicle from your dealership and would not recommend anyone else to either. If you truly want to assist me, then refund half of the exorbitant documentation fee that you charged and did not fulfill your obligation. I will not hold my breath for the check based on our previous conversations.

November 25, 2020

I’m quite happy with my experience! Steven was very helpful and really listened to my needs and wants, finding the perfect vehicle for my lifestyle. More

by lydialaurenr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Bunce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

Was purchasing a car out of state with a trade as a surprise birthday gift. Neal coordinated all the logistics and made this complicated transaction easy! More

by Fl65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Jeff was great to work with! He was not an aggressive salesman at all, which made my husband and I more inclined to buy from him. He knew what he was talking about and was very friendly. It was a great e More

by Chee Vang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lima
September 10, 2020

Neil Harrigan was a thoughtful, positive and resourceful sales person. He truly listened to the things important to me in my new car and then delivered a vehicle that was perfect. Very positive experience More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2020

Very nice and attentive. Took care of all our concerns and was super helpful. So happy with my new “used” car. Will recommend that my friends shop here. More

by Susana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Majdi Manawi
August 05, 2020

Worked very hard to make sure all of our request we met. Very personable and friendly. Would recommend his help to anyone. Will be a repeat customer. More

by loren.palenchar
Recommend Dealer
Yes
Employees Worked With
Neal Harrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2020

Great Experience Idah was fantastic all around, friendly, polite and knowledgeable. I had a great experience all around and would most definitely recommend her to any More

by jay.mutura1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IDAH KABURA
May 19, 2020

Idah was AMAZING! Attentive, knowledgeable and personable. When our normal rep couldn’t help out due to COVID, Idah picked up right where she left off. We couldn’t be happier with the whole expe More

by Crystal Arrington
Recommend Dealer
Yes
Employees Worked With
Jake Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : IDAH KABURA