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Jake Kaplan's Land Rover Warwick - Service Center

Warwick, RI

4.8
348 Reviews

348 Reviews of Jake Kaplan's Land Rover Warwick - Service Center

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May 25, 2025

Mike did a great job taking care of our service. Communicated with me, made sure we were comfortable with the service work and the timeline. Great job overall. More

by davem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coccoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Excellent service and prompt response to the problem with constant updates on the status of the repairs More

by ntoubia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernadette Capra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Mike was very helpful and knowledgable. The work was done in a timely manner also. More

by dmg411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
April 30, 2025

Mike and his team are excellent. Always go above and beyond. They're a pleasure to deal with. More

by greckish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
April 11, 2025

Service was completed in a reasonable amount of time. Bernie kept me informed about the progress of the service and called to get the ok about a service the car needed but I hadn't requested. I appreciat More

by Gate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
April 01, 2025

My first experience with JKLR Service and I couldn't be more pleased. The staff is most capable and accommodating. Special thanks to Mike Coccoli, who keeps it all together! More

by Palinurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
March 20, 2025

excellent, Mike was great to work with. Kept me updated on the work being done & provided a loan car to keep me on the road More

by agreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
January 09, 2025

Great experience with Bernie, et al. I had an issue with my loaner car because my auto carrier is Progressive but Bernie quickly assisted with an alternative rental from Enterprise. Som More

by Lisarolfe44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie, (and the man that gave me a ride to a enterprise- I don’t recall his name)
December 20, 2024

Jake Kaplan Warwick continues to provide great service. Bernie is exceptional - her communication is key with service and she is also beyond accommodating and a pleasure to do business with. More

by anna-petro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
December 18, 2024

I have serviced our Land Rovery Discovery HSE for over 4 years with Jake Kaplan. Service Representative Bernie has provided the utmost in professionalism and customer service. She represents Land Rover in More

by Julzz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie
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