Jake Kaplan's Land Rover Warwick - Service Center

I have had three Land Rovers and bought them all from Jake Kaplan's. I am very pleased with their service, both in sales and in service. My first service advisor, Lori Slapikas, was outstanding! She had Jake Kaplan's. I am very pleased with their service, both in sales and in service. My first service advisor, Lori Slapikas, was outstanding! She had a wealth of knowledge about my LR2, and the service she offered was great. When I bought my next two cars, Lori knew what I liked and recommended cars that have been wonderful. My current one is a Discovery Sport. (My salesman, Mike Hiraldo, gave me two good training sessions on the features of my car with an open invitation to call him anytime for more info.) Bernie is my new service advisor and she seems warm, attentive, and helpful. When I bring my car in, I either wait in their relaxing waiting room or have been offered loaners, which is certainly a plus when I need them. Two words to describe the service at this dealership are "trust" and "friendliness"- I trust the service and recommendations they give me, and I enjoy the warm, friendly ambiance. They are certainly the friendliest service center I've experienced over my driving history. (I'm in my 60s.) More

My experience was excellent! ! Extremely professional, attentive, and accommodating to my car service needs. Exceeded my expectations! ! Extremely professional, attentive, and accommodating to my car service needs. Exceeded my expectations! More

jake kaplans has always provided me with superior service. I would never think of going to another Jaguar dealership. Simply the best! service. I would never think of going to another Jaguar dealership. Simply the best! More

Great service. Very Helpful and professional The communication was very good .Bernie and Lori are a great asset to Jake Kaplans' Very Helpful and professional The communication was very good .Bernie and Lori are a great asset to Jake Kaplans' More

Very Helpful and professional The communication was very good .Bernie is a great asset to Jake Kaplans' good .Bernie is a great asset to Jake Kaplans' More

Excellent as always… staff courteous and professional…. .time to bring the snacks Bach to the waiting area… .time to bring the snacks Bach to the waiting area… More

Mike kept me up-to-date with the status of my car. The people who picked up and dropped off my car were very professional. The people who picked up and dropped off my car were very professional. More

Jake Kaplin is professional, friendly and super accommodating. Always a great experience even when stressed with car repair. accommodating. Always a great experience even when stressed with car repair. More

Kept me informed regarding what needed to be done to my vehicle as well as what they did. Appreciated my business. Unfortunately, it took several months for the appointment due to an apparent lack of loane vehicle as well as what they did. Appreciated my business. Unfortunately, it took several months for the appointment due to an apparent lack of loaner vehicles. More

Took my car in early. Quick turn around. They even washed and cleaned it after replacing a tire.. Quick turn around. They even washed and cleaned it after replacing a tire.. More