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Jake Kaplan's Land Rover Warwick - Service Center

Warwick, RI

4.8
351 Reviews

351 Reviews of Jake Kaplan's Land Rover Warwick - Service Center

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November 04, 2021

Service was excellent as usual, Mario is top notch to deal with and very pleased with how service items are listed and described. I do wish you had more loaner cars available-been a customer for some 13 More

by Flb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario (do not recall last name)
October 25, 2021

Always an outstanding customer experience. Prompt turnaround, excellent service and I love the fact that they perform a thorough courtesy wash on my vehicle. More

by oratab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Slapikas
October 08, 2021

I recently had service done and a member of the service dept named Mario Jack was unprofessional and rude. He didn't return my phone calls and text and talked over me when I finally reached him. Mario need More

by Vadenais38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario, Lori
Oct 08, 2021 -

Vadenais38 responded

Sorry, I meant Lori

October 06, 2021

Mike took great care of me. I had an ongoing issue with my battery. Mike corrected it, and did it very quickly. Best service I have had from Land Rover. I will be back because of Mike. More

by Bethlhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
October 05, 2021

Smooth transition from my vehicle to the loaner vehicle and back the next day. Service department went above and beyond by cleaning my vehicle inside and out before returning it to me. More

by djpsychoeddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
September 14, 2021

Called problem with tire and was able to get fit into busy service schedule same day service, problem solved ! More

by rrjlryman51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
September 01, 2021

VIP treatment. First Class FacilityStaff was very VIP treatment. First Class Facility Staff was very helpful. Very relaxing, friendly environment. I will definitely return to Jake Kaplans for my nex More

by jjskorupski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Slapikas
August 13, 2021

Great service all the way around. I was very happy and pleased with my experience. I look forward to my next service appointment. Keep up the great work More

by jscardera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Jack
August 07, 2021

Very good I have always had a good experience when I go ti Jake Kaplan dealership.this time it was just basic ,oil change lube filters .They also checked my brakes to see were I stand . They were ok at thi More

by lorir730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Coccoli
August 05, 2021

first experience with warwick dealership, service. dealership/service was responsive and thorough. addressed exactly what was concern and got it addressed quickly. i'd definitely recommend to others More

by depierce66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mario jack
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