Jake Kaplan's Land Rover Warwick - Service Center
Warwick, RI
346 Reviews of Jake Kaplan's Land Rover Warwick - Service Center
Excellent communication. Pickup and delivery on time.... as were emails, phone calls and texts. This was for regular service and no extras were added on. Very happy! as were emails, phone calls and texts. This was for regular service and no extras were added on. Very happy! More
All of my issues were addressed completely. I was provided with a loaner car, and they washed and vacuumed my car after the service. Very pleased... provided with a loaner car, and they washed and vacuumed my car after the service. Very pleased... More
We bought our Land Rover from Jake Kaplan’s love the car! This recently went in for regular service. The scheduling was easy and convenient! Mike, our service rep was extremely helpful and communicated all t This recently went in for regular service. The scheduling was easy and convenient! Mike, our service rep was extremely helpful and communicated all the particulars. We are very happy with Mike and the dealership. More
They are always courteous, professional, and pleasant to work with!!! It is always a pleasure to go there!!! They make you feel comfortable and valued as a customer! work with!!! It is always a pleasure to go there!!! They make you feel comfortable and valued as a customer! More
As always it was terrific working with Mike! Got me in and out quickly, communicated with me clearly, and set me up in a nice loaner. Seamless and smooth. and out quickly, communicated with me clearly, and set me up in a nice loaner. Seamless and smooth. More
Worst parts department on the country the manager Tod do not even bothers to take a call from a long time customer that he knows who he is and do not want to correct two wrong orders. left 3 messages! 2 we not even bothers to take a call from a long time customer that he knows who he is and do not want to correct two wrong orders. left 3 messages! 2 weeks pass and do not even get an answer. More
So far I’ve worked with Glen (sales), Barbara (service, no longer works there), and Mario. All three have been a pleasure to work with. Service team is good at getting me in and out seamlessly. no longer works there), and Mario. All three have been a pleasure to work with. Service team is good at getting me in and out seamlessly. More
I had a really good experience. Everything done professionally and on time. the customer service was excellent as always and i was kept up to dte on the service needed and how long it would take.. professionally and on time. the customer service was excellent as always and i was kept up to dte on the service needed and how long it would take.. More
Excellent service again setup by Mike C., who scheduled front brake pad/rotor replacement the next day after calling about 2017 Jaguar F-Pace warning light at 29,000 miles. front brake pad/rotor replacement the next day after calling about 2017 Jaguar F-Pace warning light at 29,000 miles. More