Back

Jake Kaplan's Land Rover Warwick - Service Center

Warwick, RI

4.8
346 Reviews

346 Reviews of Jake Kaplan's Land Rover Warwick - Service Center

Sort by
June 11, 2021

Excellent communication. Pickup and delivery on time.... as were emails, phone calls and texts. This was for regular service and no extras were added on. Very happy! More

by annna23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
June 04, 2021

All of my issues were addressed completely. I was provided with a loaner car, and they washed and vacuumed my car after the service. Very pleased... More

by ldolce24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Jack, Michael (Service)
June 02, 2021

We bought our Land Rover from Jake Kaplan’s love the car! This recently went in for regular service. The scheduling was easy and convenient! Mike, our service rep was extremely helpful and communicated all t More

by johngormly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike!
May 11, 2021

They are always courteous, professional, and pleasant to work with!!! It is always a pleasure to go there!!! They make you feel comfortable and valued as a customer! More

by Lindalof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service
May 06, 2021

As always it was terrific working with Mike! Got me in and out quickly, communicated with me clearly, and set me up in a nice loaner. Seamless and smooth. More

by quench85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 06, 2021

Mike is TOP NOTCH always accommodating and goes OUT OF HIS WAY Excellent employee Weatger it is a service or a little question he always has time More

by Diva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mile Cocolli
April 23, 2021

Worst parts department on the country the manager Tod do not even bothers to take a call from a long time customer that he knows who he is and do not want to correct two wrong orders. left 3 messages! 2 we More

by fmart1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
April 09, 2021

So far I’ve worked with Glen (sales), Barbara (service, no longer works there), and Mario. All three have been a pleasure to work with. Service team is good at getting me in and out seamlessly. More

by MingZheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen, Barbara, Mario
March 26, 2021

I had a really good experience. Everything done professionally and on time. the customer service was excellent as always and i was kept up to dte on the service needed and how long it would take.. More

by jwk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
March 24, 2021

Excellent service again setup by Mike C., who scheduled front brake pad/rotor replacement the next day after calling about 2017 Jaguar F-Pace warning light at 29,000 miles. More

by elargo007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike C.
...
15
...