Jake Kaplan's Land Rover Warwick - Service Center
Warwick, RI
351 Reviews of Jake Kaplan's Land Rover Warwick - Service Center
Worst parts department on the country the manager Tod do not even bothers to take a call from a long time customer that he knows who he is and do not want to correct two wrong orders. left 3 messages! 2 we not even bothers to take a call from a long time customer that he knows who he is and do not want to correct two wrong orders. left 3 messages! 2 weeks pass and do not even get an answer. More
So far I’ve worked with Glen (sales), Barbara (service, no longer works there), and Mario. All three have been a pleasure to work with. Service team is good at getting me in and out seamlessly. no longer works there), and Mario. All three have been a pleasure to work with. Service team is good at getting me in and out seamlessly. More
I had a really good experience. Everything done professionally and on time. the customer service was excellent as always and i was kept up to dte on the service needed and how long it would take.. professionally and on time. the customer service was excellent as always and i was kept up to dte on the service needed and how long it would take.. More
Excellent service again setup by Mike C., who scheduled front brake pad/rotor replacement the next day after calling about 2017 Jaguar F-Pace warning light at 29,000 miles. front brake pad/rotor replacement the next day after calling about 2017 Jaguar F-Pace warning light at 29,000 miles. More
Received my appointment in a timely fashion and was offered a loner for my 50K service. When I arrived for my appointment the loaner was there ready for me. As always, very pleased with the everyone a offered a loner for my 50K service. When I arrived for my appointment the loaner was there ready for me. As always, very pleased with the everyone at Jake Kaplan. More
Excellent and courteous service. I love the fact that my Excellent and courteous service. I love the fact that my vehicle is picked up for service and dropped off once completed. Mike and team were able Excellent and courteous service. I love the fact that my vehicle is picked up for service and dropped off once completed. Mike and team were able to easily detect what was wrong and provided me with all respective details. More
The Service Team @ Jake Kaplans is Always Top Notch , with there attention to detail and extremely courteous and helpful to any of your needs . I really appreciate that they also help in providing a loan with there attention to detail and extremely courteous and helpful to any of your needs . I really appreciate that they also help in providing a loaner vehicle as well . More
We've been doing business with Land Rover Warwick for upwards of 20 years with 5 vehicles. Mike in service is outstanding and has always bent over backwards to accommodate us no matter what the problem. upwards of 20 years with 5 vehicles. Mike in service is outstanding and has always bent over backwards to accommodate us no matter what the problem. He is a gem and we hope he never leaves! As for sales, it too has been a pleasure. No pressure on any level. Friendly and always ready to work with our needs. Can't say enough good things about the entire organization. More
Thoughtful considerate staff who take the time to understand the service requirement and then perform that service diligently. I always enjoy my experience at Jake Kaplan's. understand the service requirement and then perform that service diligently. I always enjoy my experience at Jake Kaplan's. More