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Jake Kaplan's Land Rover Warwick - Service Center

Warwick, RI

4.8
351 Reviews

351 Reviews of Jake Kaplan's Land Rover Warwick - Service Center

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May 06, 2021

Mike is TOP NOTCH always accommodating and goes OUT OF HIS WAY Excellent employee Weatger it is a service or a little question he always has time More

by Diva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mile Cocolli
April 23, 2021

Worst parts department on the country the manager Tod do not even bothers to take a call from a long time customer that he knows who he is and do not want to correct two wrong orders. left 3 messages! 2 we More

by fmart1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
April 09, 2021

So far I’ve worked with Glen (sales), Barbara (service, no longer works there), and Mario. All three have been a pleasure to work with. Service team is good at getting me in and out seamlessly. More

by MingZheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen, Barbara, Mario
March 26, 2021

I had a really good experience. Everything done professionally and on time. the customer service was excellent as always and i was kept up to dte on the service needed and how long it would take.. More

by jwk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
March 24, 2021

Excellent service again setup by Mike C., who scheduled front brake pad/rotor replacement the next day after calling about 2017 Jaguar F-Pace warning light at 29,000 miles. More

by elargo007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike C.
March 18, 2021

Received my appointment in a timely fashion and was offered a loner for my 50K service. When I arrived for my appointment the loaner was there ready for me. As always, very pleased with the everyone a More

by Bsonine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Jack
February 26, 2021

Excellent and courteous service. I love the fact that my Excellent and courteous service. I love the fact that my vehicle is picked up for service and dropped off once completed. Mike and team were able More

by oratab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
February 03, 2021

The Service Team @ Jake Kaplans is Always Top Notch , with there attention to detail and extremely courteous and helpful to any of your needs . I really appreciate that they also help in providing a loan More

by JaycWolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
January 20, 2021

We've been doing business with Land Rover Warwick for upwards of 20 years with 5 vehicles. Mike in service is outstanding and has always bent over backwards to accommodate us no matter what the problem. More

by eschenck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Coccoli
January 08, 2021

Thoughtful considerate staff who take the time to understand the service requirement and then perform that service diligently. I always enjoy my experience at Jake Kaplan's. More

by jcobery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Stenner
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