Jake Kaplan's Land Rover Warwick - Service Center

Service I always receive wonderful service at Jake Kaplan's ... Mike Coccoli is always helpful ... The service is always done on time and is always returned c I always receive wonderful service at Jake Kaplan's ... Mike Coccoli is always helpful ... The service is always done on time and is always returned clean ... More

Service review I was going away and Mike squeezed me in on a moments notice.. even had the car cleaned for me.. Thanks Mike.. I would have had to use another car t I was going away and Mike squeezed me in on a moments notice.. even had the car cleaned for me.. Thanks Mike.. I would have had to use another car to take my kids Hiking for the weekend. I know you were busy but you still accommodated.. More

Great experience Nothing but good things to say about this dealership and the entire staff. Quick turn around time and was spot on with the service . Great experience Nothing but good things to say about this dealership and the entire staff. Quick turn around time and was spot on with the service . Great experience More

Recall Appointment was made in a reasonable time and they were going to provide me with a loaner and they made it possible so i can drop the car off the day Appointment was made in a reasonable time and they were going to provide me with a loaner and they made it possible so i can drop the car off the day before. More

Completely satisfied I was visiting a friend 3 1/2 hours from my home and I had to get an emergency repair Plus my 65k service. Barbara Stenner, a service advisor, took g I was visiting a friend 3 1/2 hours from my home and I had to get an emergency repair Plus my 65k service. Barbara Stenner, a service advisor, took great care of me. Because of her friendly customer service and professionalism during my experience I returned a second time for my 75k service only to receive the same experience. Thank you! More

The Picture of Excellence Service above and beyond expectations. My Jaguar needed service I didn’t realize. The problem was found and diagnosed by the specialists. I was made Service above and beyond expectations. My Jaguar needed service I didn’t realize. The problem was found and diagnosed by the specialists. I was made aware of everything being done to my vehicle every step of the way. More

Hassle free Mike is a great service advisor! Took care of everything I asked for and addressed a few recalls I wasn't aware of. Appreciate there is no bs that get Mike is a great service advisor! Took care of everything I asked for and addressed a few recalls I wasn't aware of. Appreciate there is no bs that gets in the way of his ability to service his customer. FWIW, while out of Mike's control - for the suggestion box: it seems like the dealership might invest in more automation/digitization so the service team is not bogged down with so many paper forms. More

Very pleased I recently scheduled a service appt with Tina and worked with Barbara as service advisor. It was a very nice experience and both were a pleasure on th I recently scheduled a service appt with Tina and worked with Barbara as service advisor. It was a very nice experience and both were a pleasure on the phone and in person. Thank you!!! More

Routine services Jake Kaplan addressed all my issues with my radio system. All updates completed. completed oil change. Should have rotated my tires at 16,000. Als Jake Kaplan addressed all my issues with my radio system. All updates completed. completed oil change. Should have rotated my tires at 16,000. Also would have been nice if a technician went over my system updates with me before I left. More

service visit The service department made room for me despite a full schedule. During the service they found a faulty battery and replaced it. They notified me tha The service department made room for me despite a full schedule. During the service they found a faulty battery and replaced it. They notified me that it was on warranty and there was charge. The entire visit was trouble free and professional. I recommend Jake Kaplin and would buy from them in the future. More