Jake Kaplan's Land Rover Warwick - Service Center

Excellent service. Mike is a very accommodating Service advisor. He was able to squeeze me in instead of making me travel back to the dealership from the Worcester are Mike is a very accommodating Service advisor. He was able to squeeze me in instead of making me travel back to the dealership from the Worcester area. More

State Inspection Wonderful service as usual. Always greeted by friendly staff. I had a question on my registration and another colleague jumped right in to assist me. Wonderful service as usual. Always greeted by friendly staff. I had a question on my registration and another colleague jumped right in to assist me. Great staff! Keep up the great work. More

First Experience This was my first service check since leasing my RR Evoque last May My appointment was scheduled with Barbara and she took me through the process, wh This was my first service check since leasing my RR Evoque last May My appointment was scheduled with Barbara and she took me through the process, what would be done, how much it would cost and also gave me a copy of the checklist of items that were being evaluated. Barbara also provided me with a "loaner" vehicle which was ready immediately when I dropped off my vehicle. The entire process was well organized, service was completed in a timely manner and the staff especially Barbara were not only friendly, welcoming but also professional in their manner, Thank you again, It was a pleasure and a great first maintenance experience compared to those I have had in the past. It also helps to have a great start to a day and hot have to worry about at least one appointment and to be reassured that all will be taken care of by such a thorough and professional dealership. Roberta F . More

Great Service Mike handled all aspects of service including loaner car, quickly and efficiently. Whole service area staffed with friendly, helpful employees. Waitin Mike handled all aspects of service including loaner car, quickly and efficiently. Whole service area staffed with friendly, helpful employees. Waiting areas is welcoming and well supplied with coffee . More

Service Dept Everyone in your customer service dept is very good. I worked with Barb and she is one of the best in the industry! She keeps clients informed by the Everyone in your customer service dept is very good. I worked with Barb and she is one of the best in the industry! She keeps clients informed by the minute. Well done! More

Great service experience Pick up found my location and arrived on time. My Evoque was serviced and Barbara contacted me with status updates as they occurred. Excellent experie Pick up found my location and arrived on time. My Evoque was serviced and Barbara contacted me with status updates as they occurred. Excellent experience all around. More

Excellent service!!!!!!!!!! The service is extremely professional and attentive. From the secretary at the service desk to the sales people on the floor. I have purchased many ca The service is extremely professional and attentive. From the secretary at the service desk to the sales people on the floor. I have purchased many cars in my lifetime and Jake Kaplan is by far the best dealership I've ever dealt with. I believe they have a forever customer. More

First Regular Service The Jake Kaplan team is always attentive and responsive to any and all issues regarding the ownership and servicing of my vehicle. It’s a family owned The Jake Kaplan team is always attentive and responsive to any and all issues regarding the ownership and servicing of my vehicle. It’s a family owned business that puts the customer first. More

Awesome staff...awesome service ! Each staff worker goes out of their way to be professional and courteous. Each department, makes you feel important and special. ! Each staff worker goes out of their way to be professional and courteous. Each department, makes you feel important and special. More

Very easy and seamless My rental vehicle was waiting for me and everyone is always friendly, communicates and helpful. Very easy and seamless from drop off to pick up. My rental vehicle was waiting for me and everyone is always friendly, communicates and helpful. Very easy and seamless from drop off to pick up. More