Jake Kaplan's Land Rover Warwick - Service Center
Warwick, RI
346 Reviews of Jake Kaplan's Land Rover Warwick - Service Center
Respectful The dealer tries to be respectful of my time and that is very important to me. When they call prior to my appointment, they try to complete the paperw The dealer tries to be respectful of my time and that is very important to me. When they call prior to my appointment, they try to complete the paperwork prior to my arrival. More
Scheduled Maintenance The ease of setting up an appointment, drop off and pickup is so easy. Employees are always personable and friendly. This is my 3rd vehicle with Ja The ease of setting up an appointment, drop off and pickup is so easy. Employees are always personable and friendly. This is my 3rd vehicle with Jake Kaplan's and have never had a problem. More
Excellent Service Every time I have my Evoque serviced I am amazed at how great the service is. I have never experienced anything like it at any other dealership. It Every time I have my Evoque serviced I am amazed at how great the service is. I have never experienced anything like it at any other dealership. It really takes all the hassle out of getting your vehicle servcied. They do a great job. More
Always a pleasure, great Staff, Sales and Service. Jakes, takes care of your issues with professionalism, a smile and understanding. Going to Jakes is always a pleasure, not a chore. You feel like all Jakes, takes care of your issues with professionalism, a smile and understanding. Going to Jakes is always a pleasure, not a chore. You feel like all your issues matter and they will be resolved by the Jake's Team. They are true representatives of what Land Rover means to me, Royal Quality, Presence, just British. More
New Battery, No Charge Called with problem and service Mike sent AAA to jump battery then I drove to JAKE and they installed a new battery at no charge in 2 hours. Mike the Called with problem and service Mike sent AAA to jump battery then I drove to JAKE and they installed a new battery at no charge in 2 hours. Mike the service mgr and the head of service Lori are always so nice. More
Quick diagnosis and repair. Excellent customer service Staff was very helpful and courteous. Took time to explain options and potential issues. Barbara was extremely helpful and pleasant to deal with. Ver Staff was very helpful and courteous. Took time to explain options and potential issues. Barbara was extremely helpful and pleasant to deal with. Very professional More
Great service with a great result! Barbara and the service team took great care of us, making sure we had everything taken care of including the best times for them to pick up and drop Barbara and the service team took great care of us, making sure we had everything taken care of including the best times for them to pick up and drop off. Thank you! More
Service So easy, drop car off, they call me in a few hours, pick car up. Everyone so nice and efficient! Let me know as service went along. Very helpful to me So easy, drop car off, they call me in a few hours, pick car up. Everyone so nice and efficient! Let me know as service went along. Very helpful to me. More
Excellent customer service will go above and beyond for you honestly when you visit this dealership it's like coming home to visit family because this dealership makes sure you will go above and beyond for you honestly when you visit this dealership it's like coming home to visit family because this dealership makes sure you are treated as such Barbara in the service department is fantastic you will be completely satisfied More
Outstanding Customer Service I needed to bring my 2017 F Pace is for a few small items. The whole team at Jake Kaplan were very professional, courteous and had a genuine concern I needed to bring my 2017 F Pace is for a few small items. The whole team at Jake Kaplan were very professional, courteous and had a genuine concern for me and my vehicle. Thank you for a job well done! More