Jake Kaplan's Land Rover Warwick - Service Center

Excellent service, quick turnaround time I had my vehicle go through a very thorough service, many maintenance items were addressed, and take care of by the service department in a timely fas I had my vehicle go through a very thorough service, many maintenance items were addressed, and take care of by the service department in a timely fashion. I like the fact that the vehicle is returned washed and the fact that I can count on Jake Kaplan's providing me with a loaner vehicle every time. Perhaps cost-wiser it might be a little on the higher end of the spectrum, but I wouldn't want just anyone servicing my Land Rover... More

great customer service. Very accommodating in scheduling drop off and pick up of personal vehicle (i.e., car being serviced). It lent to an overall good experience. Great loa Very accommodating in scheduling drop off and pick up of personal vehicle (i.e., car being serviced). It lent to an overall good experience. Great loaner program. More

Always pleasant, helpful and courteous. When ever I call or visit, my questions are answered honestly . Work is done in a timely manner, and the door to door service can't be beat. When ever I call or visit, my questions are answered honestly . Work is done in a timely manner, and the door to door service can't be beat. More

Scheduled Maintenance Very accommodating and professional but expensive. Both come with the brand. Barbara always does her best to make the experience pleasant and conv Very accommodating and professional but expensive. Both come with the brand. Barbara always does her best to make the experience pleasant and convenient. The cleaning crew needs to do a better job but Barbara noticed it and marked our account for a mini detail on the next visit. Another example of her service. More

Respectful The dealer tries to be respectful of my time and that is very important to me. When they call prior to my appointment, they try to complete the paperw The dealer tries to be respectful of my time and that is very important to me. When they call prior to my appointment, they try to complete the paperwork prior to my arrival. More

Scheduled Maintenance The ease of setting up an appointment, drop off and pickup is so easy. Employees are always personable and friendly. This is my 3rd vehicle with Ja The ease of setting up an appointment, drop off and pickup is so easy. Employees are always personable and friendly. This is my 3rd vehicle with Jake Kaplan's and have never had a problem. More

Excellent Service Every time I have my Evoque serviced I am amazed at how great the service is. I have never experienced anything like it at any other dealership. It Every time I have my Evoque serviced I am amazed at how great the service is. I have never experienced anything like it at any other dealership. It really takes all the hassle out of getting your vehicle servcied. They do a great job. More

Always a pleasure, great Staff, Sales and Service. Jakes, takes care of your issues with professionalism, a smile and understanding. Going to Jakes is always a pleasure, not a chore. You feel like all Jakes, takes care of your issues with professionalism, a smile and understanding. Going to Jakes is always a pleasure, not a chore. You feel like all your issues matter and they will be resolved by the Jake's Team. They are true representatives of what Land Rover means to me, Royal Quality, Presence, just British. More

New Battery, No Charge Called with problem and service Mike sent AAA to jump battery then I drove to JAKE and they installed a new battery at no charge in 2 hours. Mike the Called with problem and service Mike sent AAA to jump battery then I drove to JAKE and they installed a new battery at no charge in 2 hours. Mike the service mgr and the head of service Lori are always so nice. More

Quick diagnosis and repair. Excellent customer service Staff was very helpful and courteous. Took time to explain options and potential issues. Barbara was extremely helpful and pleasant to deal with. Ver Staff was very helpful and courteous. Took time to explain options and potential issues. Barbara was extremely helpful and pleasant to deal with. Very professional More