Jake Kaplan's Land Rover Warwick - Service Center
Warwick, RI
350 Reviews of Jake Kaplan's Land Rover Warwick - Service Center
semiannual mintgenance Service was excellent.and I was treated very well. Mike explained work to be done in a manner that I could understand, It has always been a pleasur Service was excellent.and I was treated very well. Mike explained work to be done in a manner that I could understand, It has always been a pleasure to work with him. More
Excellent Experience Across The Board!! I purchased a used Range Rover in Aug 2017. Elaine went above and beyond to make me feel welcomed. I can't imagine dealing with anyone else but Elaine I purchased a used Range Rover in Aug 2017. Elaine went above and beyond to make me feel welcomed. I can't imagine dealing with anyone else but Elaine! She knew exactly what I was looking for in a vehicle. It was a pain free experience buying from the Kaplan family. And still today Elaine treats me as if it's the first time we've meet. Elaine is very personable, a real joy to work with or when you just stop in to say hello! Service dept has been amazing!! I work with Barbara who goes out if her way to be sure my vehicle needs are addressed quickly & efficiently. Barbara treats you like you are her only client. I never have to wait an unreasonable amount of time to get an appt. When I am there for my appt, I have a clean loaner ready and waiting. The turn around time to get my vehicle back is quick. Barbara keeps me informed by email, text or a call. Barbara takes the time to to be sure car and driver are #1! I am pleased to say that Luke in service has been awesome! He has been out to test drive my vehicle with me. I am impressed to see how readily available Luke makes himself for the customer. Luke is very patient understanding and provides you with an education not just a solution. Buy and service with confidence...I did you should too! More
Great Barbara was great as well as the driver who dropped off the car. I think $643 for an oil change is excessive. I do like all the new updates. Barbara was great as well as the driver who dropped off the car. I think $643 for an oil change is excessive. I do like all the new updates. More
Easy scheduling process and service I learned I could schedule appointment on line, which I did. The process was very easy to do. Mike and team are always pleasant and helpful. I learned I could schedule appointment on line, which I did. The process was very easy to do. Mike and team are always pleasant and helpful. More
Service Along with regular service I had my Range Rover detailed. The car looks amazing inside and out. It's like I just drove it off the showroom floor. I Along with regular service I had my Range Rover detailed. The car looks amazing inside and out. It's like I just drove it off the showroom floor. I find the service to be exceptional More
Service appointment It’s my second time visit to fix the same issue, waiting time is a little long. Everyone is friendly and trying to help, and everything worked out wel It’s my second time visit to fix the same issue, waiting time is a little long. Everyone is friendly and trying to help, and everything worked out well. More
Great Customer Service We just moved to Cape Cod, I took my F Pace for service, Michael did an Amazing job making sure that all our needs were taken care Thank you We just moved to Cape Cod, I took my F Pace for service, Michael did an Amazing job making sure that all our needs were taken care Thank you More
I love this dealership Once again everyone I came in contact with went out of their way to make sure I had the best experience possible. By the way, I love the Range Rover S Once again everyone I came in contact with went out of their way to make sure I had the best experience possible. By the way, I love the Range Rover Sport.......Best SUV I’ve owned. More
30 K Jaguar F-Pace Service The service team was ready for me. I had a loaner car in less than 10 minutes. II received a phone call as soon as the car was looked at detailing sev The service team was ready for me. I had a loaner car in less than 10 minutes. II received a phone call as soon as the car was looked at detailing several issues other than routine maintenance. The car was ready to go and spotless by mid afternoon. All work was completed in excellent fashion. More