Jake Kaplan's Land Rover Warwick - Service Center

Great overall experience! Jake Kaplan provided me with one of the best service experiences I have ever had, anywhere! Friendly, accomodating and truly professional. I truly lo Jake Kaplan provided me with one of the best service experiences I have ever had, anywhere! Friendly, accomodating and truly professional. I truly look forward to my next service with the Kaplan Team. More

Repair of my 2013 Jaguar XJ The work done on vehicle was excellent and in a timely fashion. Was performed was more expensive than I thought it would be. Thank you The work done on vehicle was excellent and in a timely fashion. Was performed was more expensive than I thought it would be. Thank you More

1st time service From the initial call to make my appointment to the gentleman who brought me the brand new 2018 Jag loaner 😀 and everyone in between best customer se From the initial call to make my appointment to the gentleman who brought me the brand new 2018 Jag loaner 😀 and everyone in between best customer service pleasant and professional. More

Smooth & Quick It was easy to make a service appointment. Dropped off the car, picked a loaner and was back to pick the serviced car...all in under 4 hours. Keep up It was easy to make a service appointment. Dropped off the car, picked a loaner and was back to pick the serviced car...all in under 4 hours. Keep up the good work! More

Very satisfied I am very satisfied with the work that was done on the truck thus far. Barbara explain in details the work that was done and all the finding. I am lo I am very satisfied with the work that was done on the truck thus far. Barbara explain in details the work that was done and all the finding. I am looking forward to a long-lasting relationship with Kaplan Jaguar. More

2006 LR3 Service As always the service team was ready for me coming in early and my loaner car at the ready. Barbara called me during the day to keep me informed and y As always the service team was ready for me coming in early and my loaner car at the ready. Barbara called me during the day to keep me informed and yes, as long as I own a Land Rover I’ll use this dealership. David More

Great Service Every time Every time I go they are great to me . Friendly and Barbara is very Knowledgeable She is patient with questions and never makes you feel rushed, Every time I go they are great to me . Friendly and Barbara is very Knowledgeable She is patient with questions and never makes you feel rushed, More

Warranty Mike is very accommodating and handled everything very smoothly. Specific loaner car that I requested was available when I arrived. Things went just a Mike is very accommodating and handled everything very smoothly. Specific loaner car that I requested was available when I arrived. Things went just as requested More

Car would not open After leaving a funeral mass on Saturday, June 2nd, 2018, I went to get into my car and it would not open. Luckily for me, my salesperson was also at After leaving a funeral mass on Saturday, June 2nd, 2018, I went to get into my car and it would not open. Luckily for me, my salesperson was also at the mass and also tried to open the car. We thought it was a key battery (although it never said low battery), so I hitched a ride back to my home and got the spare set of keys, but the vehicle still would not open. This is the third time that I've had an issue with my car not opening. After getting the car back to Jaguar, which took two tries since the first flat bed tow truck could not get my car in neutral and had to send a wrecker with dollies, I left it with them, after service hours, and even the security guard was nice! I was told that they had to reprogram the electrical system. I do hope that this is the last time that something "electrical" goes wrong with my vehicle. I would like to thank the two men (sales associates) from jaguar, (Glen Spardello & Mike Haraldo), that took a ride to the church to see if they could assist me and change out the battery in the key to see if that was the problem since the service department was already closed. Thanks Glen & Mike!! I felt very special that they did this at the end of their shift and could have just gone home. Then there's Barbara, my service person, and she is always so accommodating. She kept me informed of what was happening with my vehicle and offered me a loaner, which I didn't need this time, but was comforting to know it was available for me if I had. Also, thank you to Elaine Kaplan who assisted me at the church and put me in the right hands at Jaguar, Mike Coccoli, thank you too! Truly takes a village, and I'm happy I chose the right dealership for my car needs. More

16,000 Mile Service Mike, my service advisor Mike was excellent. I liked how the drop off and pick up of the loaner vehicle took no time at all. The car was done when p Mike, my service advisor Mike was excellent. I liked how the drop off and pick up of the loaner vehicle took no time at all. The car was done when promised and off I went. It was my first service experience and I am happy with the results. More