Jake Kaplan's Land Rover Warwick - Service Center

Great Service Every time Every time I go they are great to me . Friendly and Barbara is very Knowledgeable She is patient with questions and never makes you feel rushed, Every time I go they are great to me . Friendly and Barbara is very Knowledgeable She is patient with questions and never makes you feel rushed, More

Warranty Mike is very accommodating and handled everything very smoothly. Specific loaner car that I requested was available when I arrived. Things went just a Mike is very accommodating and handled everything very smoothly. Specific loaner car that I requested was available when I arrived. Things went just as requested More

Car would not open After leaving a funeral mass on Saturday, June 2nd, 2018, I went to get into my car and it would not open. Luckily for me, my salesperson was also at After leaving a funeral mass on Saturday, June 2nd, 2018, I went to get into my car and it would not open. Luckily for me, my salesperson was also at the mass and also tried to open the car. We thought it was a key battery (although it never said low battery), so I hitched a ride back to my home and got the spare set of keys, but the vehicle still would not open. This is the third time that I've had an issue with my car not opening. After getting the car back to Jaguar, which took two tries since the first flat bed tow truck could not get my car in neutral and had to send a wrecker with dollies, I left it with them, after service hours, and even the security guard was nice! I was told that they had to reprogram the electrical system. I do hope that this is the last time that something "electrical" goes wrong with my vehicle. I would like to thank the two men (sales associates) from jaguar, (Glen Spardello & Mike Haraldo), that took a ride to the church to see if they could assist me and change out the battery in the key to see if that was the problem since the service department was already closed. Thanks Glen & Mike!! I felt very special that they did this at the end of their shift and could have just gone home. Then there's Barbara, my service person, and she is always so accommodating. She kept me informed of what was happening with my vehicle and offered me a loaner, which I didn't need this time, but was comforting to know it was available for me if I had. Also, thank you to Elaine Kaplan who assisted me at the church and put me in the right hands at Jaguar, Mike Coccoli, thank you too! Truly takes a village, and I'm happy I chose the right dealership for my car needs. More

16,000 Mile Service Mike, my service advisor Mike was excellent. I liked how the drop off and pick up of the loaner vehicle took no time at all. The car was done when p Mike, my service advisor Mike was excellent. I liked how the drop off and pick up of the loaner vehicle took no time at all. The car was done when promised and off I went. It was my first service experience and I am happy with the results. More

BestService & Sales Experience Overall a fantastic experience. The staff is extremely courteous and helpful. Their customer service and sales experience is second to none. Highly re Overall a fantastic experience. The staff is extremely courteous and helpful. Their customer service and sales experience is second to none. Highly recommend this dealership for your luxury car buying. More

Outstanding Service The customer service is outstanding. I am always impressed by how helpful and pleasant every one is and how well taken care of I am. The customer service is outstanding. I am always impressed by how helpful and pleasant every one is and how well taken care of I am. More

Great service as usual! Entire staff is very friendly and accommodating. It is a pleasure to do business with all of you! It is always a pleasant experience. Thank You! Entire staff is very friendly and accommodating. It is a pleasure to do business with all of you! It is always a pleasant experience. Thank You! More

Always a Great Experience! My Land Rover is always well taken care of there. Mike C is very helpful and always pleasant. Everybody is friendly there. Service is excellent! My Land Rover is always well taken care of there. Mike C is very helpful and always pleasant. Everybody is friendly there. Service is excellent! More

Service dept was terrific The service dept was excellent in accommodating me and service my vehicle promptly. They also provided me with a loaner if similar caliber. Tina was The service dept was excellent in accommodating me and service my vehicle promptly. They also provided me with a loaner if similar caliber. Tina was great. More

Always Excellent! Mike C always takes great care of my Jaguars. He gets me in quickly and the service department always delivers on all my service needs. I would highly Mike C always takes great care of my Jaguars. He gets me in quickly and the service department always delivers on all my service needs. I would highly recommend Kaplan Jaguar to anyone that values great service. More